John Smith-Howell
Boston,MA
Summary
Focused retailer with a strong understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Always remaining positive under pressure and being a helping-hand to employees when needed!
Overview
1
1
year of professional experience
Work History
Cashier
Walgreens
Roxbury, MA
05.2020 - 09.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Managed over 50 customers on a daily average through-out the weeks
- Summer job enlistment while in school
Package Handler
Fed Ex Ground
Roxbury, MA
06.2019 - 10.2019
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Managed daily loaded packages equipped by employees
- Summer job enlistment while in school
Education
BBA - Business Economics
Concordia Unviersity
Ann Arbor, MI05.2025
Skills
- Inventory Stocking
- Credits and Refunds
- Customer Relations
- Fitting Room Oversight
- Cash Register Operation
- Cooperative Attitude
- Bagging and Packaging
- Positive Interactions
- Promoting Loyalty
- Guest Satisfaction
Accomplishments
- Resolved product issue through consumer testing.
- Achieve exceptional results by completing daily task requirements with accuracy and efficiency.
Full-ride football scholarship to Concordia University
I worked exceedingly hard from a young age to get into a school that would benefit not only me, but my family and those who encouraged me along the way. High school was a time where I had to think about what I wanted to do and where I wanted to be as an adult. That responsibility led me where I am at today, and receiving a full-ride scholarship was my ticket into being 1-step closer to where I want to be someday. That is a moment that I won't forget because it took endless days and nights or hard dedication and discipline. I am very grateful for that opportunity that many people do not get to experience sometimes.
Timeline
Cashier
Walgreens
05.2020 - 09.2020
Package Handler
Fed Ex Ground
06.2019 - 10.2019
BBA - Business Economics
Concordia Unviersity
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