John Snowe
Lewiston
Summary
Dedicated professional with a proven track record in client and data management and team leadership. Skilled in building global relationships, ensuring client satisfaction and driving client retention through data driven analytics. Strong communications and problem solving abilities with a focus on delivering exceptional client experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Distance Education Advisor
Unity Environmental University
New Gloucester
09.2021 - Current
- Manages a caseload of 500 students international and domestic of diverse socioeconomic status, race, age, and professional experience
- Collaboration with other staff advocating for student issues, Institutional changes
- Manages all aspect of student experience and outreach ( Academic, Financial aid, Military benefits if applicable )
- Maintain personal comprehensive and accurate student information database by coordinating efforts with internal teams
- Uses analytics to demonstrate prospective student scheduling needs
- Utilized data analytics to identify and address student scheduling needs, significantly improving outreach effectiveness and student engagement
Director of Auxiliary Programming
Gould Academy
Bethel
12.2015 - 09.2021
- Operated expansive enrollment driven recruitment camps internationally and domestically ranging from 20-70 prospective athletes
- Developed budgets, schedules, organized travel, and safety protocols in collaboration with camp coaches and institutional leaders
- Implemented effective communication systems for prospective families, staff, and outstand groups renting facilities
- Created marketing initiatives to promote recruitment initiatives, resulting in increased enrollment and revenue
Regional Sales Representative
Sweden & Martina Implantology
04.2015 - 12.2015
- Developed sales territory within ME, NH, and VT, while cultivating relationships with dental professionals and industry partners
- Regularly connected with clients to ensure baseline needs were met, identify additional needs and promote a high level of customer service
- Successfully introduced a new brand and achieved business growth in a competitive market
Associate Director of Admissions
Gould Academy
- Negotiated and managed contract agreements with families, visiting groups/teams, outside vendors and staff to support camps and enrollment initiatives
- Identified and operated recruitment trips for targeted markets
- Built and maintained relationships with prospective and current students, families, alumni, other schools, and educational consultants
- Managed academic, travel, competition schedules for student athletes during competitive seasons
Education
Bachelor of Science - Leadership & Organizational Studies
University of Southern Maine
Skills
- Client Relationship Management
- Conflict Resolution
- Data Management
- Effective Communication
- Needs Assessment & Feedback Analysis
- Project Management
- Sales & Upselling
- Strategic Planning & Execution
- Team Leadership & Mentoring
- Training of Technology Implementation
Certification
CPR/First Aid, American Red Cross
Timeline
Distance Education Advisor
Unity Environmental University
09.2021 - Current
Director of Auxiliary Programming
Gould Academy
12.2015 - 09.2021
Regional Sales Representative
Sweden & Martina Implantology
04.2015 - 12.2015
Associate Director of Admissions
Gould Academy
Bachelor of Science - Leadership & Organizational Studies
University of Southern Maine
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