John Spriggs

As an HVC representative. I'm responsible for helping clients manage and resolve unsecured debt. Including:

• assessing clients' financial situations.
• Providing personalized debt relief solutions and guiding clients through the debt resolution process.
• Ensuring compliance with industry regulations and company policies.
• Mentoring new advisors and contributing to team performance goals, as well as personal KPI goals.

• Oversee the day-to-day functions, ensuring a top-tier experience for our clients. This involves managing staff, scheduling, and maintaining a high standard of customer service.
• Responsible for implementing safety protocols and staying on top of industry trends.
• Additionally, I contribute to business growth by fostering community engagement and promoting our services.
• Negotiated and signed the Frisco Fighters football club, as well as the Bomb Squad, as partners/clients of Icebox.

• Organized and managed program development from conception through successful execution.
• Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
• Conducted research into best practices for program delivery, including methods for increasing efficiency and effectiveness.

As a Store Manager at Palm Beach Tan, I oversaw daily salon operations, ensuring exceptional customer service, and achieving sales targets. Key responsibilities included:

• Team leadership: recruiting, training, and developing staff to meet performance goals.
• Sales Management: Setting and achieving daily, weekly, and monthly sales quotas.
• Customer Engagement: Providing professional consultations, and building long-term client relationships.
• Operational Oversight: Managing labor, cash handling, opening/closing procedures, and administrative tasks.
• Marketing Initiatives: Increasing local customer traffic through targeted marketing efforts.