John Stawarz
Lee's Summit,MO
Summary
Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty.
Overview
9
9
years of professional experience
Work History
Sr. Loan Officer
North American Savings Bank
Kansas City, Missouri
05.2017 - Current
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Submitted loan applications to underwriter for verification and recommendations.
- Closely monitored performance of current portfolio of specialty loans and made changes to achieve performance targets.
Sales Manager, Residential Lending
PennyMac Loan Services
Kansas City, Missouri
03.2014 - 05.2017
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Supervised sales team of 4 people, stepping in to support employees and deliver smooth sales processes for clients.
- Held weekly meetings with Loan Officers to identify techniques to overcome sales obstacles.
Education
High School Diploma -
Lee's Summit North High School
Lee's Summit, MO05.1999
Skills
- Creditworthiness Determination
- Loan Officer Training
- Financial Advisement
- Consultative Selling Techniques
- New Business Opportunities (Cold Calling)
- Needs Understanding
- Closing Sales
- Consultative Sales Strategies
- Customer Proposals
- Loan Feasibility Assessment
Timeline
Sr. Loan Officer
North American Savings Bank
05.2017 - Current
Sales Manager, Residential Lending
PennyMac Loan Services
03.2014 - 05.2017
High School Diploma -
Lee's Summit North High School
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