John Steinman
Hamden,CT
Overview
10
10
years of professional experience
1
1
Certification
Work History
Collections Specialist
Connex Credit Union
North Haven, CT
01.2023 - Current
- File and send out paperwork to take legal action on charged off loans
- Sought and connected with members regarding their overdue payments.
- Delivered efficient support for financial adjustments.
- Resolve billing and customer credit issues
- Work with attorney to collect on cars that were repossessed and sold
- Handled receivables from attorneys and recovery companies.
- Conducted routine monitoring for a vast portfolio exceeding 1,000 accounts.
- Filed claim documentation for bankruptcy cases.
- Integrated bankruptcy data into the system.
Carpenter's Assistant
JS Interior Exterior
Hamden, CT
01.2022 - Current
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Prepared materials accurately using hand and power tools to make precise cuts.
- Assisted with movement of materials and equipment to job sites.
- Planned and executed work with proper tools and materials to maximize productivity.
- Upgraded living areas through replacement of surfaces such as countertops, flooring and ceilings.
Doordash Driver
DoorDash
New Haven County, CT
02.2020 - Current
- Pick up food orders
- Deliver food orders door to door in the area
- Deliver grocery store items
ITM Teller
Connex Credit Union
North Haven, CT
11.2017 - 01.2023
- Provided consistent support to members through business operations and ATM accessibility.
- A Itm is like a ATM with a live person teller to assist with the members financial needs
- Enhanced ATM user experience with video communication features.
- Handled financial transactions including member appointments, deposit operations, withdrawal processing, and loan payment.
Amazon Warehouse Associate
Amazon.com
Wallingford, CT
09.2020 - 11.2020
- Utilized strategic placement to create stable and space-saving pallet structures.
- Handled unloading of ceiling-high, 7-foot-tall boxed shipments from delivery trucks.
- Performed unloading process by transferring boxes from truck to belt with timing accuracy.
- Wrapped pallets with plastic to ensure secure packaging.
Stocker
Big Lots
North Haven, CT
05.2018 - 07.2018
- Unloaded trucks loaded with merchandise within specified time constraints.
- After unloading the trucks I would stock the merchandise in its respected area
- Operated register efficiently.
- Adapted to early morning work schedules starting at 4:30 am.
Popeyes crew member
Popeye's Restaurants
Orange, CT
09.2015 - 08.2016
- At Popeyes I would have to fry all the fried foods on the menu, also stock the fridge and take out the garbage when it was full
- Maintained cleanliness standards by managing dishwashing and floor care tasks nightly.
Education
Secondary School Education - Electrical Engineering
Lincoln Technical Institute
Shelton, CTHigh school or equivalent -
Wilbur Cross High School
New Haven, CT06.2016
Skills
- Patience and ability to manage stress
- Microsoft Word
- Driving
- Comfortable working with targets
- Pallet Jack
- Excellent communication skills
- Problem-solving skills
- Cashier Customer Service
- Knowledge of billing procedures and collection techniques
- Cash Handling
- Customer Service
- Credit Union
- Load & Unload
- Stocking
- Skilled in negotiation
- Tools & Equipment: Proficient with a variety of electrical tools and equipment, including multimeters, circuit testers, oscilloscopes, wire strippers, power drills, and cable cuttersInstallation & Troubleshooting: Skilled in installing electrical systems, wiring, outlets, switches, circuit breakers, and lighting fixtures Experience in troubleshooting electrical faults and systems malfunctionsSafety & Compliance: Familiar with safety procedures, lockout/tagout (LOTO), grounding techniques, and adherence to the National Electrical Code (NEC) standardsHands-on Experience: Practiced in running conduit, terminating cables, and setting up electrical panels, outlets, and switches during practical labs and projectsProblem-Solving: Able to quickly identify electrical issues and apply diagnostic techniques to resolve them efficiently
Certification
- Driver's License
- Excel certification
Timeline
Collections Specialist
Connex Credit Union
01.2023 - Current
Carpenter's Assistant
JS Interior Exterior
01.2022 - Current
Amazon Warehouse Associate
Amazon.com
09.2020 - 11.2020
Doordash Driver
DoorDash
02.2020 - Current
Stocker
Big Lots
05.2018 - 07.2018
ITM Teller
Connex Credit Union
11.2017 - 01.2023
Popeyes crew member
Popeye's Restaurants
09.2015 - 08.2016
- Driver's License
- Excel certification
Secondary School Education - Electrical Engineering
Lincoln Technical Institute
High school or equivalent -
Wilbur Cross High School