John Stiles
Binghamton
Overview
15
15
years of professional experience
Work History
Commercial Insurance Underwriter
Oryx Insurance Brokerage
2020.10 - Current
- Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
- Evaluated applications to determine insurance coverage and appropriate risk classifications.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
- Collaborated with other professionals to develop innovative underwriting solutions.
Underwriting Assistant
Oryx Insurance Brokerage
2016.10 - 2020.10
- Copied, logged and scanned supporting documentation and placed all information in client files.
- Responded to customer requests via telephone and email and effectively answered questions and inquiries.
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
Shift Supervisor
CVS Pharmacy
2015.08 - 2020.06
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
Shift Supervisor
Walmart
2012.06 - 2015.06
- Trained new employees and delegated daily tasks and responsibilities.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Inventory Control Specialist
Walmart
2010.06 - 2012.06
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Truck Unloader
Walmart
2008.06 - 2010.06
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Sorted and properly arranged items.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
Education
High School Diploma -
Fort Zumwalt North High School
O'Fallon, MO05.2008
Skills
- Commercial Insurance
- Manage Risk
- Customer Relationship Management
- Issue Resolution
Timeline
Commercial Insurance Underwriter
Oryx Insurance Brokerage
2020.10 - Current
Underwriting Assistant
Oryx Insurance Brokerage
2016.10 - 2020.10
Shift Supervisor
CVS Pharmacy
2015.08 - 2020.06
Shift Supervisor
Walmart
2012.06 - 2015.06
Inventory Control Specialist
Walmart
2010.06 - 2012.06
Truck Unloader
Walmart
2008.06 - 2010.06
High School Diploma -
Fort Zumwalt North High School