JOHN SULLIVAN
Greer,SC
Summary
Operations and People Development Leader with proven ability to foster community collaboration and drive program and operational outcomes through strategic training, development and team leadership.
Overview
8
8
years of professional experience
Work History
Youth Sports Director
YMCA Of Greenville
Greenville , SC
04.2025 - Current
- Created a central hub for volunteer coaches to use for practice plans and training videos.
- Improved NPS scores +35 or higher in each sport.
- Inherited a negative budget and ended 2025 +2,536 with the budget climbing to nearly $780,000 for 2026.
- Coordinated sports schedules for coaches, volunteers and referees.
- Conducted seasonal staff/referee and volunteer trainings leading to improved participant experiences.
DIRECTOR OF OPERATIONS (TRAINING)
Chick-fil-A
Spartanburg, USA
04.2024 - Current
- Developed training programs to enhance operational efficiencies and employee retention.
- Analyzed existing processes, identified areas for improvement, and helped implement new procedures to improve workflows.
- Created and conducted skills assessments to identify training needs, and optimize employee development.
DIRECTOR OF FOOTBALL OPERATIONS
Anderson University
Anderson, USA
03.2023 - 04.2024
- Oversaw NCAA compliance, and coordinated with AU University Housing and NCAA officials.
- Implemented scheduling processes for practices and events.
- Hired, trained, and supervised 20-25 student employees in our program.
- Coordinated logistics for team travel and recruiting events in compliance with our budget.
SPECIAL EDUCATION TEACHER/COACH
West Brunswick High School
Shallotte, USA
08.2019 - 03.2023
- Maintained safe, positive, and inclusive environment for all athletes and staff members.
- Created and managed all social media for the football and women's basketball team.
- School Improvement Team member during implementation of Stop The Bleed trainings.
STRATEGIC CUSTOMER SALES
Sunbelt Rentals
Charlotte, USA
06.2018 - 08.2019
- Served as main point of contact for in-person customer inquiries, in addition to providing service via email and telephone.
- Explained phases of billing, products and services offered.
Education
BACHELOR OF SCIENCE (B.S.) - COMMUNICATION - PUBLIC RELATIONS
Appalachian State University
NC05.2018
Skills
- Staff Development
- Process Improvement
- Strategic Planning and Execution
- Problem Solving
- Inclusive Leadership
- Customer Relationship Management
Timeline
Youth Sports Director
YMCA Of Greenville
04.2025 - Current
DIRECTOR OF OPERATIONS (TRAINING)
Chick-fil-A
04.2024 - Current
DIRECTOR OF FOOTBALL OPERATIONS
Anderson University
03.2023 - 04.2024
SPECIAL EDUCATION TEACHER/COACH
West Brunswick High School
08.2019 - 03.2023
STRATEGIC CUSTOMER SALES
Sunbelt Rentals
06.2018 - 08.2019
BACHELOR OF SCIENCE (B.S.) - COMMUNICATION - PUBLIC RELATIONS
Appalachian State University