Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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John Themelis

Milford,MI

Summary

Adept Manager with a proven track record at Dimitris Coney Island, enhancing customer satisfaction and team performance through expert conflict resolution and staff development. Excelled in maintaining a safe, professional environment, boosting productivity and profitability by skillfully managing costs and maximizing staff capabilities. Demonstrates exceptional team leadership and time management skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Manager

Dimitris Coney Island
01.2010 - 12.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.

Education

High School Diploma -

Milford High School
Milford, MI
06-2010

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Staff management
  • Task delegation
  • Documentation and reporting
  • Shift scheduling
  • Conflict resolution
  • Safety procedures
  • Recruiting and interviewing

Certification

  • Safe Quality Food Practitioner Certificate – Safe Quality Food Institute.

Interests

  • I like working with my hands and fixing things
  • Gym Workouts
  • Backpacking and Hiking
  • Outdoor Recreation
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Camping
  • Strategy Games

Timeline

Manager

Dimitris Coney Island
01.2010 - 12.2025
  • Safe Quality Food Practitioner Certificate – Safe Quality Food Institute.

High School Diploma -

Milford High School
John Themelis