John Thomson
Marquette,MI
Summary
Extremely charismatic and high energy person with a knack for handling costumers with efficiency and grace. Very outgoing and effortlessly raise the experience of everyone working around me. I have a passion for performance and physical fitness both which keep me motivated and working hard to improve myself every day.
Overview
9
9
years of professional experience
Work History
Server/ Front of House Worker
Iron Bay Restaurant & Drinkery Marquette
10.2022 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area throughout shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Sports and Recreation Manager
Camp New Day
07.2021 - Current
- Coordinated scheduling of activities and events, ensuring optimal resource allocation for maximum impact.
- Trained and mentored staff on best practices in program delivery and participant safety standards.
- Researched, planned, and organized mentally stimulating activities for individuals between ages of 9 and 14.
Bartender
Digs Gastropub
05.2024 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
Assistant Basketball Coach
Northern Michigan University Women’s Basketball
08.2024 - 08.2025
- Developed and implemented practice plans to enhance player performance and teamwork.
- Analyzed game footage to identify strengths and weaknesses in team strategies.
- Cultivated positive relationships with players, parents, and community members to promote team engagement and support.
- Managed equipment inventory, securing necessary items for optimal practice sessions and game day preparations.
- Organized travel arrangements for away games, ensuring smooth logistics and minimal distractions for players.
Server/Bartender
Kildare Irish American Pub
02.2020 - 09.2022
- Trained new servers on menu offerings and best practices for customer interaction.
- Resolved customer complaints promptly, enhancing guest satisfaction and retention rates.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Nanny
Scott Tackett
08.2016 - 08.2025
- Supervised daily activities and ensured safety for children in home and outdoor environments.
- Communicated effectively with parents regarding children's progress, behavior, and health concerns.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Education
Bachelor of Arts - Musical Theatre Performance
Northern Michigan University
Marquette, MI05-2025
Minor - Music
Northern Michigan University
Marquette, MI05-2025
Skills
- Hospitality service expertise
- Customer service
- High volume dining
- Effective communication
- Group leadership
- Personable and friendly
- Coaching experience
- Youth engagement
- Physical and endurance training
Timeline
Assistant Basketball Coach
Northern Michigan University Women’s Basketball
08.2024 - 08.2025
Bartender
Digs Gastropub
05.2024 - 10.2024
Server/ Front of House Worker
Iron Bay Restaurant & Drinkery Marquette
10.2022 - Current
Sports and Recreation Manager
Camp New Day
07.2021 - Current
Server/Bartender
Kildare Irish American Pub
02.2020 - 09.2022
Nanny
Scott Tackett
08.2016 - 08.2025
Bachelor of Arts - Musical Theatre Performance
Northern Michigan University
Minor - Music
Northern Michigan University
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