John Tiller
Summary
Proactive Business Office Clerk and Internet Sales Manager with expertise in parts acquisition, customer service, and online sales strategies. Proven success in enhancing client relations and driving sales growth through effective marketing and problem-solving skills. Strong in document management, database maintenance, and CRM.
Overview
19
19
years of professional experience
Work History
Business Office Clerk
TDCJ - John Middleton Unit
06.2021 - 04.2024
- Created and supervised the acquisition of parts and miscellaneous materials for service techs and their assigned projects
- Provided support to the Maintenance Supervisors and techs, promptly addressing inquiries, resolving parts and labor issues.
Internet Sales Manager
Addison Auto Group
05.2017 - 02.2021
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
Public Relations Account Executive
Martha Tiller Company
09.2013 - 04.2017
- Secured high-profile media placements, enhancing client reputation and market presence.
- Created, implemented and managed social media campaigns for new businesses
- Monitored service industry trends, providing clients with proactive counsel on potential opportunities or trends that matched their respective services offered
Business Office Clerk
Mathis, Donheiser and Jeter PC
02.2005 - 07.2013
- Developed correspondence letters, memos, and emails per request
- Assisted with appointment scheduling for multiple attorneys
- Accounting of attorney billable hours
- Peachtree and Quickbooks data entry
Education
Studied - Business Administration
Texas A&M University - Commerce
Commerce, TXAssociate of Applied Science - Business Administration And Management
Marymount College
Palos Verdes Estates, CASkills
- Mac and PC proficient
- Document Management
- Database Maintenance
- Customer Service
- Basic accounting
- Data entry proficiency
- Invoice Processing
- Staff Management
- Front Office Management
- Payment Processing
- Resourceful
- Customer Relationship Management (CRM)
Timeline
Business Office Clerk
TDCJ - John Middleton Unit
06.2021 - 04.2024
Internet Sales Manager
Addison Auto Group
05.2017 - 02.2021
Public Relations Account Executive
Martha Tiller Company
09.2013 - 04.2017
Business Office Clerk
Mathis, Donheiser and Jeter PC
02.2005 - 07.2013
Studied - Business Administration
Texas A&M University - Commerce
Associate of Applied Science - Business Administration And Management
Marymount College
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