Esther Reyes
Novato,CA
Summary
A Certified Medical Assistant in both clinical and administrative aspects of healthcare. Skilled in patient scheduling, verifying insurance, and electronic health record management, Committed to improving office efficiency and ensuring a positive patient experience through excellence organization and communication skill.
Overview
20
20
years of professional experience
Work History
Business Office Clerk
Marin Specialty Surgery Center
San Rafael, California
09.2025 - Current
- Greets and checks in patients for procedures, ensuring all required information, including demographics, medical history, and insurance details, is complete and accurate.
- Assists patients in completing necessary paperwork and ensures all forms are legible and accurate.
- Processes patient authorizations and pre-certifications, ensuring all Coordinates the collection of patient payments and insurance information and follows up on missing or incomplete data.
- Assists in maintaining a smooth patient flow, including supporting patient transport to appropriate areas when necessary.
Call Center Representative
Marin Health Cardiovascular
10.2022 - 08.2025
- Assemble patient information into their medical records accurately and efficiently
- Triage patients over the phone and report symptoms to the nurse
- Assist with patient check-ins and outs, as well as scheduling appointment follow ups and process co-payments
- Documents all required information in electronic medical record.
Front/ Back Office Medical Assistant
Marin Health
05.2024 - 11.2024
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Rooming patients, including obtaining vital signs, obtaining reason for visit, and documenting symptoms their frequency, and severity.
- Assisted with various procedure, including EKG's
- Assisted with patient check-ins, insurance verification, and answered inquiries
- Ability to perform POCT as well as all quality controls.
- Cardiovascular Medicine
In Home Caregiver
In Home Support Services (IHSS)
01.2006 - 10.2022
- Assisted clients with activities of daily living, including helping with meals, bathing, dressing, and transferring using assisted devices
- Displayed strong clinical skills when assessing vital signs and monitoring blood pressure
- Maintained a clean and organized transport environment, ensuring patients safety and comfort.
- Safely and efficiently transported patients utilizing wheelchairs.
Education
Certified Clinical Medical Assistant -
CALREGIONAL TRAINING INSITUTE
Petaluma, CA01.2024
Skills
- EPIC/APEX
- Electronic record management
- Insurance verification
- Patient registration
- Multitasking ability
- Appointment scheduling
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Business Office Clerk
Marin Specialty Surgery Center
09.2025 - Current
Front/ Back Office Medical Assistant
Marin Health
05.2024 - 11.2024
Call Center Representative
Marin Health Cardiovascular
10.2022 - 08.2025
In Home Caregiver
In Home Support Services (IHSS)
01.2006 - 10.2022
Certified Clinical Medical Assistant -
CALREGIONAL TRAINING INSITUTE