John Tognacci
Orlando,FL
Overview
40
40
years of professional experience
1
1
Certification
Work History
Store Manager
Family Dollar
06.2022 - Current
- As a Family Dollar Store Manager I provide leadership, sales management and customer service in all aspect of managing a Family Dollar store
- I am responsible for building strong teams to support the communities we serve.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
DJ/Host
PRO DJS ENTERTAINMENT
09.1984 - Current
- Owner operator of ProDjs Entertainment for 34 years providing music, karaoke, trivia, music bingo and music videos for privet functions, bars and nightclubs.
- Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
- Monitored crowd reactions adjusting set-lists accordingly for an engaging experience tailored towards audience preferences.
- Offered creative input on event themes, assisting in the development of unique celebrations catered to client preferences.
- Generated repeat business through exceptional customer service, attention to detail, and dedication to creating memorable experiences.
- Negotiated contracts with venues and clients securing mutually beneficial agreements for all parties involved.
- Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
- Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
FedEx Ground Delivery Driver
Striker Enterprises Inc
10.2021 - 07.2022
- FedEx courier is responsible for picking up and delivering packages at homes and businesses on assigned delivery route
- Driver must operate the route efficiently to ensure that the scheduled pick-ups and deliveries for the day are completed as intended, and must manage time well
- The courier must maintain a good relationship with the customers on assigned route, and be able to answer questions about package shipping methods building sales on the route.
- Followed established security protocols when handling sensitive or confidential packages.
- Trained new drivers on company procedures, safe driving practices, and efficient route planning techniques.
FedEx Ground Delivery Driver
L & D Parcel Service, Inc
05.2018 - 10.2021
- FedEx courier is responsible for picking up and delivering packages at homes and businesses on assigned delivery route
- Driver must operate the route efficiently to ensure that the scheduled pick-ups and deliveries for the day are completed as intended, and must manage time well
- The courier must maintain a good relationship with the customers on assigned route, and be able to answer questions about package shipping methods building sales on the route.
- Followed established security protocols when handling sensitive or confidential packages.
- Trained new drivers on company procedures, safe driving practices, and efficient route planning techniques.
Bartender/Server
Stephen's Lounge
03.2018 - 09.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Overnight Attendant
Fit Focus
09.2014 - 07.2017
- Maintain a safe and clean environment for clients during the overnight hours
- Recognized by management as a reliable employee with an excellent attendance record and willingness to cover additional shifts when necessary.
- Maintained cleanliness of facility spaces by performing light housekeeping duties as required during overnight hours.
Education
GRAPHIC ARTS -
Joseph P Keefe Technical High School
Framingham, MA01.1984
Skills
- Courier (6 years)
- Delivery Driver Experience (6 years)
- Driving
- Box Truck (6 years)
- Commercial driving
- Load & unload
- Route driving (6 years)
- Van driver (6 years)
- Customer service
- Order Picking
- Guest services
Certification
Driver's License, Non-CDL Class C
Assessments
- Work style: Reliability, Proficient, 05/01/22, Tendency to be reliable, dependable, and act with integrity at work
- Delivery driver, Completed, 05/01/22, Interpreting instructions or signs and solving problems
Timeline
Store Manager
Family Dollar
06.2022 - Current
FedEx Ground Delivery Driver
Striker Enterprises Inc
10.2021 - 07.2022
FedEx Ground Delivery Driver
L & D Parcel Service, Inc
05.2018 - 10.2021
Bartender/Server
Stephen's Lounge
03.2018 - 09.2019
Overnight Attendant
Fit Focus
09.2014 - 07.2017
DJ/Host
PRO DJS ENTERTAINMENT
09.1984 - Current
GRAPHIC ARTS -
Joseph P Keefe Technical High School
Driver's License, Non-CDL Class C