John Tolleson

• Improved customer satisfaction by providing timely and efficient delivery services.
• Built strong relationships with clients through consistent communication and updates on delivery status.
• Conducted thorough pre-and post-trip inspections of the vehicle, ensuring proper functioning at all times.
• Communicated effectively with dispatchers regarding any delays or changes in schedule for prompt resolutions.
• Demonstrated excellent problem-solving skills in addressing unexpected situations during deliveries or pickups.
• Enhanced company reputation with exceptional customer service during deliveries and pickups.
• Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
• Safely navigated various road conditions, effectively managing risks to deliver products without damage or delay.
• Minimized company liability and risks to loads by obeying traffic laws.

Extensive experience with customer service and sales while anticipating customers needs and resolving any issues that come up in such a way as to turn a negative incident into a positive experience for the customer and the business.

• Delivered entertaining performances while preparing dishes, resulting in an enjoyable experience for shoppers.
• Collaborated with fellow demonstrators on new ideas or strategies that would result in a more successful event turnout.
• Utilized well-developed communication and persuasion skills by promoting special offers and encouraging purchases of demonstrated products.
• Influenced purchasing decisions by sharing personal recommendations based on product knowledge and taste preferences.
• Developed innovative recipes and food pairings for demonstrations, resulting in increased customer interest.
• Increased product sales by creating appealing displays and showcasing benefits of various food items.
• Managed time efficiently when setting up/breaking down demonstration stations at various locations within the store.
• Collaborated with store management to ensure optimal placement of demonstration stations for maximum visibility.
• Ensured accurate inventory of products used during demonstrations, minimizing waste and controlling costs.
• Provided excellent customer service by answering questions about products, ingredients, and dietary restrictions.

• Developed strong communication skills while interacting with diverse groups of riders daily.
• Responded to passenger concerns and complaints politely and professionally.
• Followed company guidelines and policies when interacting with passengers.
• Assisted passengers with loading and unloading luggage for enhanced customer care.
• Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
• Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
• Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.