John Tomecca
Murrieta,CA
Summary
Dynamic team leader with a proven track record at Sky Zone Trampoline Park, skilled in motivating teams and enhancing performance through effective coaching and goal setting. Recognized for improving team productivity and fostering collaboration, while delivering exceptional customer service and maintaining a safe environment. Strong analytical thinker with a focus on continuous improvement.
Overview
4
4
years of professional experience
Work History
Team Leader
Sky Zone Trampoline Park
08.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Store Associate
Spring Creek Liquor
04.2021 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Team Leader and Team Member
Sky Zone Trampoline Park
05.2022 - 04.2024
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
- Facilitated culture of continuous improvement, encouraging feedback and innovative solutions from all team members.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
High School Diploma -
Eastlake High School
Chula Vista, CAAssociate's Degree - Business Administration And Management
Southwestern College
Chula Vista, CA05-2025
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- Staff training
- Work Planning and Prioritization
- Coaching and mentoring
- Performance improvement
- Analytical thinking
- Goal setting
Languages
Spanish
Limited Working
English
Full Professional
Arabic
Limited Working
Timeline
Team Leader
Sky Zone Trampoline Park
08.2024 - Current
Team Leader and Team Member
Sky Zone Trampoline Park
05.2022 - 04.2024
Store Associate
Spring Creek Liquor
04.2021 - Current
High School Diploma -
Eastlake High School
Associate's Degree - Business Administration And Management
Southwestern College
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