Summary
Overview
Work History
Education
Skills
Languages
Timeline
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John Toomey

Dedham,MA

Summary

Dynamic customer service professional with a strong work ethic and proven ability to enhance satisfaction at Lowe's. Skilled in cash handling and customer consultation, I excelled in resolving issues and upselling, significantly boosting sales. My patience and problem-solving skills fostered lasting relationships, ensuring a positive shopping experience for all clients.

Overview

37
37
years of professional experience

Work History

CSA

LOWES
02.2022 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
  • Increased sales through effective product recommendations and upselling techniques.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Provided exceptional service to customers by actively listening to their needs and offering personalized solutions.
  • Balanced multiple priorities during peak times while maintaining composure under pressure situations.
  • Maintained a clean and organized store environment for optimal customer experience.
  • Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
  • Connected with customers by listening to concerns and answering questions.
  • Resolved escalated customer complaints professionally and efficiently, restoring client confidence in the brand.
  • Handled cash transactions accurately while adhering to company security protocols for loss prevention measures.

Owner

RDA HARDWOOD FLOORS
02.1989 - Current

Education

High School Diploma -

NORFOLK AGRICULTURAL HIGH SCHOOL
WALPOLE,MA
06-1985

Skills

  • Goal oriented
  • Patience and tolerance
  • Strong work ethic
  • Ability to fix most problems
  • Cash handling
  • Customer consultation
  • Warehousing functions
  • Order processing

Languages

English
Native or Bilingual

Timeline

CSA

LOWES
02.2022 - Current

Owner

RDA HARDWOOD FLOORS
02.1989 - Current

High School Diploma -

NORFOLK AGRICULTURAL HIGH SCHOOL

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John Toomey