Summary
Overview
Work History
Education
Skills
References
Additionalinformation - Professionallicensescertificates
Availability
Work Preference
Timeline
CustomerServiceRepresentative
JOHN TOUPS

JOHN TOUPS

Nashville,US

Summary

Experienced Program Analyst adept at identifying successful programs and improvement opportunities. Combines business knowledge with analytical expertise to compile comprehensive corporate data. Skillfully presents productivity reports and collaborates with team leaders to streamline process improvement implementation.

Dedicated and disciplined individual seeking an entry-level role in cyber security within the military. Possesses a solid foundation in information technology and a strong commitment to safeguarding critical systems and data. Proficient in cybersecurity fundamentals, including risk assessment, vulnerability analysis, and incident response.

Overview

24
24
years of professional experience

Work History

Program Analyst UK Logistics Liaison

DOD US NAVY NAVSEA PMS 396/SP21
Kings Bay, US
10.2020 - 12.2021
  • Spearheaded configuration, modernization, testing, and certification of Trident II D5 SWSS/SSS on the US OHIO Class SSBN platform and UK VANGUARD Class SSBN platform within the Strategic and Attack Submarine Program Office (PMS 396/SP21) of NAVSEA PMO
  • Planned, coordinated, and executed diverse product support actions to ensure the operational readiness of the Trident II D5 SWSS/SSS, involving rigorous studies and surveys to evaluate program requirements, accomplishments, and compliance with objectives
  • Facilitated the TRIDENT Strategic Weapons Support Systems (SWSS) and Selected Ship Systems (SSS) supply program, overseeing critical technical supply functions, including inventory management, supply cataloging, procurement, transportation, funds control, and customer service
  • Controlled classified material and provided logistics support for the US and UK Fleet Ballistic Missile TRIDENT Program, ensuring seamless coordination with contractors, and supporting the life cycle of submarines and ships
  • Contributed to the development of submarine and ship life cycle support plans (LCSP) and integrated product support, offering recommendations for enhanced organizational operations' effectiveness and efficiency
  • Initiated corrective actions and proposed improvements to system design, equipment operation, and processes, optimizing overall program performance
  • Functioned as the US and UK Coordinator for the UK's Polaris Sales Agreement and TRIDENT Programs, demonstrating comprehensive knowledge of international agreements and fostering collaboration between the two entities
  • Developed and published guidance, manuals, and procedures aimed at organizational and program improvement, specifically focusing on cost, schedule, and performance measures

Supply Technician Code 523 Logistics Branch

DOD US NAVY TRF KINGS BAY
Kings Bay, US
11.2011 - 10.2020
  • Conducted qualitative and quantitative studies to develop metrics, enhancing the monitoring of program effectiveness
  • Analyzed current and future logistics support strategies, ensuring accurate and efficient delivery of services and materials
  • Utilized automated data processing applications for TRF mission support, specializing in inventory control, supply distribution, storage, shipping, cataloging, and preservation
  • Conducted expediting through SLDB, Navy ERP, FEDMALL, ONE Touch, WEBVLIPS, and NAVICP databases, providing real-time requisition tracking and quick material turnaround
  • Ensured timely processing of customer orders, maintaining customer access to products, accounts, and order information
  • Executed Customer Service Actions, keeping customers informed of new services, changes to products, and providing emergency support
  • Improved logistics and material management processes for Trident Planned Equipment Replacement (TRIPER), nuclear weapons, Attack Weapons Systems (AWS), and Strategic Weapons System (SWS) materials
  • Reviewed material requests validated Trident Protected List (TPL) requirements, and daily reviewed status for all outstanding SWS’s to ensure validity within SLDB
  • Coordinated with the receiving warehouse and issue control to provide fast turnaround of outstanding materials, meeting TRF's underway requirements
  • Processed customer requirements, entering, and reviewing orders, determining item availability, and validating shipment information
  • Analyzed current and future logistics support needs, implementing ILS strategies for the acquisition of program resources, ensuring greater accuracy and efficiency
  • Conducted weekly reviews of the failed documents (FAILED IDOC) report, correcting suffixes, quantity mismatches, and missing dates in the sales order field
  • Maintained constant awareness of program baseline requirements, changes, and revisions to regulatory directives and publications
  • Reviewed the overage list weekly, conducting research to validate current supply status using WEBVLIPS, OneTouch, ERP, SLDB, and LDS to update MILSTRIP transactions
  • Ran daily BD status listings, reviewing for remark errors and disseminating findings to the command via email for review
  • Ensured accurate documentation of supply status for items such as BA, BD, BM, AS3, BV, BZ, MT, RC, and No status
  • Collaborated with various databases to maintain precise records and facilitate efficient supply chain operations
  • Reviewed, analyzed, and updated the status of all TRF shop requisitions for urgent refit material
  • Provided micro-purchases to customers as a Government Purchase Card Holder (CH) for materials with specific timetable constraints or those not purchasable via the Navy supply system
  • Verified financial and receipt paperwork compliance with Financial Improvement and Audit Readiness (FIAR) regulations
  • Ensured support was provided in accordance with Navy supply and SSP policies
  • Processed Government Purchase Card requests for critical maintenance material through CFMS, ensuring proper funding allocations were authorized
  • Processed and submitted material requests meeting TRF contract standards for GSA-approved vendors, DLA MRO Contracting, FLC contracting, and local contracts with Code 800
  • Assisted in researching and resolving product or inventory discrepancies related to customers' orders
  • Responded to distribution centers, supply centers, and customers worldwide, addressing questions or problems related to items managed at TRF
  • Used investigative techniques to identify and recommend procurement to replace obsolete resources or improve logistics support

Submarine Storekeeper

USS WYOMING SSBN 742 BLUE
11.1997 - 11.2011
  • Receives materials from NAVSUP, TRIREFFAC Stocks, and external sources
  • Checks and inspects materials for nomenclature, shelf life, Level 1, Nuclear 2SX1 material, stock numbers, quality, condition, and accuracy of count
  • Conducts the unloading of materials, ensuring substances and contents match specifications
  • Manages the care and custody of all onboard repair parts, including DLRs, MAMs, X-SMIC, Hazardous, OSI, and HM&E
  • Ensure proper inventorying of all items in accordance with P-4406 guidelines
  • Assists in the financial operation and effective management, accounting, and reporting of an annual TRIDENT operating budget of 2.5 million dollars
  • Conducts financial reconciliations to ensure the proper distribution of funds, contributing to WYOMING having the lowest operating budget among all submarines in Kings Bay
  • Possesses analytical skills for processing detailed financial reports, including AUOL, SFOEDL, Transaction Ledgers, BOR, Financial Transmittals (TL), and STARS/FL reports
  • Utilizes various supply and financial applications, including RSUPPLY, DAAS, Navy ONE TOUCH, SALTS, DOD EMALL, and WEB VLIPS
  • Validates and updates the ship’s OPTAR budget records using the Navy’s Standard Accounting and Reporting Systems – Fleet (STARS-FL)
  • Applies proper handling procedures to special materials such as classified, hazardous, SUBSAFE/LEVEL 1, Naval Reactor Plant items, Strategic Weapons Systems material, TRIPER, MICAP, and Strategic Weapon System material
  • Demonstrates extensive knowledge in all aspects of requisition ordering, modification, and follow-up, adhering to NAVSUP P-409 requirements
  • Collaborates closely with the Configuration Data Manager to ensure the ship's Configuration Onboard Allowance is current and fully supports installed equipment
  • Inspects materials and promptly reports any deterioration or defects in stock to the supervisor
  • Submits and tracks Supply and Quality Deficiency Reports as required
  • Applies proper handling to special materials as specified in material receipt procedures
  • Functions as a qualified forklift operator
  • Receives and unloads materials in accordance with schedules and priorities, inspecting quantities and quality and identifying/reporting problems or discrepancies
  • Prepares and transports materials to appropriate storage locations, considering special handling requirements
  • Ensures the application of proper packaging/preservation techniques to protect materials during movement/shipment
  • Determines handling procedures for various materials and applies special markings/labels to sensitive, hazardous, etc., materials, as necessary
  • Performs Hazardous Material Control planning and manages material handling equipment
  • Takes responsibility for inventorying, receiving, transferring, and properly turning in hazardous waste

Education

Undergraduate Certificate - Cyber Security

Devry University
10.2023

ASSOCIATE IN APPLIED SCIENCE - ADMIN/MGMT STUDIES

EXCELSIOR COLLEGE
03.2018

High School or equivalent -

Harrison Central High
Gulfport, MS, United States
05.1994

Skills

  • Logistics Management
  • Supply Chain Management
  • Government Procurement Processes
  • Cybersecurity
  • Microsoft Azure Cloud Computing
  • Network Administration
  • IT Security Compliance
  • Incident Response
  • Vulnerability Assessment
  • Security Clearance
  • Information Assurance
  • Technical Troubleshooting
  • Cyber Threat Intelligence
  • Security Awareness Training
  • Communication Skills
  • Strategic planning abilities
  • Time Management
  • Vendor Management

References

  • Dan Cody, TRF Kings Bay, Supply Department Analyst, 912-573-4120, Daniel.cody@navy.mil
  • Tim Burnham, Lockheed Martin, Logistics Analyst, 912-573-6036, Timothy.c.burnham@lmco.com
  • David Bodder, TRF Kings Bay, Supervisory Accounting Technician, 912-573-4328, David.bodder@navy.mil

Additionalinformation - Professionallicensescertificates

  • Inventory Management School (NEC 2814)
  • SNAP II Leading Storekeeper (Certificate)
  • Submarine Hazardous Material Inventory Management
  • U. S. Navy Hazardous Material Control and Management Technician (NEC 9595)
  • Forklift Operator

Availability

Permanent, Full-Time

Work Preference

Work Type

Full TimeContract WorkInternship

Work Location

On-SiteRemoteHybrid

Important To Me

Team Building / Company RetreatsCareer advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefits

Timeline

Program Analyst UK Logistics Liaison

DOD US NAVY NAVSEA PMS 396/SP21
10.2020 - 12.2021

Supply Technician Code 523 Logistics Branch

DOD US NAVY TRF KINGS BAY
11.2011 - 10.2020

Submarine Storekeeper

USS WYOMING SSBN 742 BLUE
11.1997 - 11.2011

Undergraduate Certificate - Cyber Security

Devry University

ASSOCIATE IN APPLIED SCIENCE - ADMIN/MGMT STUDIES

EXCELSIOR COLLEGE

High School or equivalent -

Harrison Central High
JOHN TOUPS