John Usyak
Mount Prospect,IL
Summary
Knowledgeable Service/Parts proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.
Overview
4
4
years of professional experience
Work History
Service /Parts Department Associate
Imotorsports
06.2022 - 08.2023
- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Ordered parts for customers, repair shops and service department for use in motorcycles
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Logged work orders.
- Conferred with sales teams to schedule and price repair requirements for used and new vehicles.
- Promoted available products and services to customers during service, account management, and order calls.
- Delivered prompt service to prioritize customer needs.
- Promptly responded to inquiries and requests from prospective customers.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Service/Parts Puller
Wildfire Harley-Davidson
12.2019 - 06.2023
- Inspected parts and notified supervisor of needed damage or repairs.
- Retrieved raw materials from part racks for placement in assigned bin locations.
- Placed vehicle inventory numbers on parts to properly identify items for counter associates.
- Analyzed orders to pull parts from yard and warehouse with power tools and equipment.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Followed orders precisely for correct items, sizes and quantities.
- Interacted with guests in friendly and knowledgeable way.
- Checked product levels and recommended new purchases.
- Self-motivated, with a strong sense of personal responsibility
Education
GED -
Schurz
Chicago06.1990
Skills
- Pulling Parts
- Customer Experience
- Processing Orders
- Shipment Processing
- Handling Materials
- Parts Identifications
- Replenishing Stock
- Customer Deliveries
- Customer Interaction
- Delivery Coordination
- Customer Satisfaction
- Service department knowledge
- Parts department deliveries
- Customer service background
Timeline
Service /Parts Department Associate
Imotorsports
06.2022 - 08.2023
Service/Parts Puller
Wildfire Harley-Davidson
12.2019 - 06.2023
GED -
Schurz
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