Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clarence "Mitch" Becton

LOGANVILLE,GA

Summary

Meticulously organized Parts Salesman with comprehensive knowledge of thousands of Truck parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity. Enthusiastic Parts Sales professional specializing in training and employee development. Motivational and encouraging leader with 40-year background building productive and customer service teams and . Talented Parts sales driven to exceed sales, quality and customer satisfaction goals every day. Accommodating outside sales with expertise in leading and developing successful sales teams in Truck and heavy duty industry. Proactive and professional team leader with track record of success in customer service, process improvements and revenue generation. Offering 40+ years of comprehensive experience in analyzing and resolving problems and motivating high-performing associates. Reliable employee seeking Outside Sales position. Offering excellent communication and good judgment. Experienced Outside Sales with over 40 years of experience in Automotive Truck and heavy duty parts. Excellent reputation for resolving problems and improving customer satisfaction. Experienced Outside Sales with over 40 years of experience in Auto Truck and Heavy Duty parts. Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Outside Sales position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Outside Sales position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Parts Associate

Custom Truck One Source
Decatur , GA
04.2022 - 07.2022
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Maintained clean and neat parts counter and sales floor.
  • Adhered to company guidelines for performance and compliance.
  • Delivered merchandise to business locations for use in equipment repairs or direct sales.

Counter Sales

Truck Pro
Conley, Georgia
11.2021 - 05.2022
  • Finalized sales by completing payments and required paperwork.
  • Maintained clean, organized and professional counter space with continuous upkeep.
  • Achieved personal sales goals with great upselling and cross-selling abilities.

Outside Sales Representative

TruckPro
Conley , GA
11.2013 - 05.2022
  • Established new accounts through cold calling and personal visits to potential customers.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Built strong client rapport to establish diversified network of connections.
  • Performed required travel for training and scheduled events.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Contributed ideas and offered constructive feedback at weekly sales and training meetings.

Parts and Service Director

ABF Freight System
Conley, GA
12.2017 - 11.2020
  • Established team priorities, maintained schedules and monitored performance.
  • Effectively supervised staff of 15 service personnel by implementing company policies, protocols, work rules and disciplinary action.

Education

High School Diploma -

Valdosta High School
Valdosta, GA
08.1970

Skills

  • Verbal and Written Communication
  • Recordkeeping Requirements
  • Brand Loyalty
  • Critical Thinking
  • Pricing Structures
  • Credit Card Transaction Processing
  • Rewards Programs
  • Customer Needs Assessments
  • Closing Procedures
  • Parts Identifications
  • Creative Solutions
  • Pulling Parts
  • Company Guidelines
  • Performance Strategies
  • Customer Engagement
  • Customer Deliveries
  • Interpersonal Communication Skills
  • Social Perceptiveness
  • Data Entry Software
  • Parts Department Support
  • Customer Transactions
  • Customer Inquiries
  • Process Update Procedures
  • Team Goals
  • Customer Relations
  • Knowledge Base
  • Operational Efficiency
  • Product and Service Expertise
  • Recordkeeping Compliance
  • Display Arrangements
  • Improvement Plans
  • Special Requests
  • Cycle Counts
  • Safety Policies and Procedures
  • Customer Buying Habits
  • Customer Accounts Management
  • Performance Goals

Timeline

Parts Associate

Custom Truck One Source
04.2022 - 07.2022

Counter Sales

Truck Pro
11.2021 - 05.2022

Parts and Service Director

ABF Freight System
12.2017 - 11.2020

Outside Sales Representative

TruckPro
11.2013 - 05.2022

High School Diploma -

Valdosta High School
Clarence "Mitch" Becton