Summary
Work History
Education
Skills
Languages
Timeline
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John Valdes

Pittston,PA

Summary

Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction through exceptional service and efficient problem-solving. Expert in customer service and inventory management, I leverage patience, empathy, and computer skills to exceed service expectations. Achieved high satisfaction ratings by prioritizing accuracy and quality in product selection.

Work History

Online Personal Shopper

Walmart
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.

Associate

Tractor Supply
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

Bachelor of Science - Medical Lab Science

Wilkes University
Wilkes-barre, PA
05.2028

Trade - Culinary Arts

Wilkes-Barre CTC
Wilkes-Barre, PA
05.2021

High School Diploma -

Old Forge High School
Old Forge, PA
05.2021

Skills

  • Patience and Empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Computer Skills
  • Time Management
  • Attention to Detail
  • Cash Handling
  • Fluent Bilingualism
  • Food safety knowledge

Languages

Spanish
Native or Bilingual

Timeline

Online Personal Shopper

Walmart

Associate

Tractor Supply

Bachelor of Science - Medical Lab Science

Wilkes University

Trade - Culinary Arts

Wilkes-Barre CTC

High School Diploma -

Old Forge High School

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John Valdes