JOHN VAN POZNAK
Keller Williams
Ocean Township,NJ
4
years of professional experience
Experienced customer service advocate, product service specialist, and customer involvement management professional with the objective of obtaining a health insurance customer service position.
Work History
Retail Sales Associate
1 Year 1 Month- Monitor, track, and report weekly shipments to corporate, optimizing inventory flow and reducing discrepancies.
- Engaged customers with friendly and knowledgeable service, enhancing their shopping experience.
- Utilize customer service and conflict resolution skills daily, enhancing the shopping experience and fostering customer loyalty.
- Manage inventory control and stock replenishment, ensuring product availability and minimizing waste.
- Collaborate with department leads to enhance operational efficiency, streamline processes, and improve team performance.
- Supervise and support store personnel, including scheduling, training, and performance management, to maintain a high-functioning team.
- Work closely with corporate and regional management to implement new company initiatives and strategies that drive sales and improve workflow.
Real Estate Assistant
4 Years 9 Months- Communicate with clients via phone and email, ensuring prompt and professional correspondence to foster strong relationships.
- Maintain and nurture relationships with past, present, and prospective clients by implementing best practices in client engagement and retention.
- Manage and update a comprehensive database of real estate documentation and client information to ensure accuracy and accessibility.
- Develop and execute marketing campaigns, including social media content and advertisements, to enhance property visibility and brand presence.
- Prepare and stage properties for open house viewings, ensuring an inviting and market-ready presentation.
- Create, update, and maintain high-quality imagery for real estate listings on company websites and digital platforms.
Education
BA - Business Management
Skills
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Client Management
Customer Service
Accounting
Strategic Planning
Administrative & Organizational Skills
Marketing & Communication
Client Relationships
Technology & Customer Support Tools
Timeline
Retail Sales Associate
Banana Republic Factory Store
09.2025 - CurrentRead More
Real Estate Assistant
Keller Williams
01.2022 - CurrentRead More
Pace University
BA from Business Management
Read More