John Via

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Built relationships with customers and community to establish long-term business growth.
• Developed New Service customers through Outside Prospecting.
• Outside prospecting to develop New Commercial Customers for both Sales and Service.

• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Built relationships with customers and community to establish long-term business growth.
• Developed new Commercial customers through outside prospecting.
• Developed new Local Government business with local Law Enforcement Departments for the purchases of Police Trucks.

• Greeted customers and helped with product questions, selections, and purchases.
• Greeted customers and provided outstanding customer service.
• Listened to customer needs and desires to identify and recommend optimal products.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Built customer loyalty and retention by delivering excellent shopping experiences.

• Prioritized and organized tasks to efficiently accomplish service goals.
• Purchased and equipped new trucks when needed.

• Hired to help build the customer base for the Dealership. Did both Retail as well as Commercial sales for both the Ford Dealership as well as the CDJR Dealership.
• Oct 12 Units, Nov 19 Units, Dec 10 Units, Jan 9 Units, Feb 11 Units

• Operated forklift and pallet jack to transport heavy loads.
• Read orders to verify attributes and quantities of merchandise.
• Placed products on conveyors for final wrapping and shipment.

• Hired to handle both Retail and Commercial Sales. With limited inventory I was still able to average 9 units per month.
• Was terminated because I missed one of the GM's Friday Sales meeting while I was with a customer selling a Truck.

• Hired to become the Commercial Sales Manager once the New Dealership was completed. Worked in Retail sales and preformed Commercial Sales to existing customers of mine until Covid hit the area. And the Company decided to eliminate All but 2 Fleet/Commercial roles in the company.

• Hired to help Jon Wickham build his Service Business up as well as to sell both New and Used Wreckers. Increased his service business by cold calling all of his existing customers seeing if new service was needed as well as cold calling local Wrecker Companies to see if they needed service done on their trucks.
• Generated 15 sales of used Wreckers for his current customers who placed their vehicles with us on Consignment until sold. Sold everything from 1 ton Repo Trucks up to 35 Ton Wreckers.

• Originally hired as a Commercial Salesman. Worked this role until late August when the Commercial Director passed away. Was immediately promoted to Director and continued to build sales to previous customers as well as develop new ones.
• Also handled all of the Dealer Trades. And was responsible for reducing inventory from 578 units to 364 units from Nov to Feb, to get inventory numbers back into line from when they were over ordered.

• Hired to build a Commercial Dept at Frank Kent CDJR and Chevrolet.
• Averaged 10 units per month between the two stores
• New GM hired who didn't want Commercial Dept, so I was terminated.

Built and Created a Fleet/Commercial dept with the help of my Director from scratch.

2015 Sold 285 total units. (Fleet, Retail, Commercial, Used)

2016 Sold 428 Total Units (Fleet, Retail, Commercial, Used)

2017 Sold 210 Total Units (Fleet, Retail, Commercial, Used)

Developed a strong working relationship with Enterprise Fleet Management which led to Clay Cooley becoming the #1 CDJR Dealership for EFM Nationwide. Which led to a large number of sales generated.

Also developed a Strong working relationship with Chrysler Fleet District Manager Chris O'dea who also sent several customers to me over the years.

• Went to work for Holt CDJR to help build their Commercial Dept

• Took the initial position of Fleet Director. Within 60 days realized I wasn't ready for that position so became Commercial Salesman. Performed that role until I left in 2014.
• Averaged 10-12 units per month from cold calling local businesses.
• Model Dealership for the TRAC Lease for Chrysler Capital. in 6 months signed up more customers in TRAC Leases than any other dealer in the DFW area.

• Learned and developed skills to sell Retail and Commercial vehicles.
• Highest Grossing Salesman 3 years running
• Average of 9-12 units/Month
• Also preformed all of the Dealer Trades for CDJR and Hyundai for 3 years. Average of 80-100/mo