John Vierra
Bend,OR
Summary
My desire is to join a motivated team who sees the value in Integrity, Work Ethic, and Team.
My values are:
**Integrity isn't what you do when everyone can see you, it's what you do when nobody is looking.
**Take personal ownership
**Look for a way in-not a way out.
**Never lower your value system for a single transaction, it's not worth it.
My wife and I have lived in Oregon most of our lives and have decided to relocate.
I'm excited for the next adventure this move will bring and the new team I get to be a part of.
Overview
25
25
years of professional experience
Work History
General Manager
Volvo Cars Bend
03.2021 - 10.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Formulated policies and procedures to streamline operations.
Sale Manager
Lithia Honda Of Bend
03.2020 - 03.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
General Sales Manager
Smolich Chrysler Jeep Dodge Ram
05.2018 - 03.2020
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Implemented systems and procedures to increase sales.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Sales, Finance/Sales Manager/Floor Manager/Internet Sales Manager
Lithia Motors, Inc
05.1998 - 05.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- I was a 30+ cars a month Sales Professional for over 5 years in a row prior to getting into the Finance Manager role.
- Finance Manager position I held for just under a year where I was asked to take the Floor Manager position.
- From Floor Manager I directed a team of 4 (and myself) as the Internet Sales Manager at the Lithia Dodge Store in Medford where we were able to grow the department to a 100+ department.
- Moved with the company to Bend, OR where I became the Floor/Sales Manager at Bend Honda for the next 5 years until I was offered the General Sales Manager position at Smolich Chrysler Jeep Dodge Ram store in Bend.
Education
Bachelor of Arts - Biblical Education / Minor in Music
Multnomah University
Portland, ORHigh School Diploma -
Tillamook High School
Tillamook, OR05.1985
Skills
- Product Costing
- Process Redesign
- Sales Team Development
- Staff Development
- Profit and Loss Accountability
- Market Analysis
- Risk Management
- Top Talent Recruiting, Hiring and Retention
- Team Oversight
- Staff Management
- Coaching and Mentoring
Timeline
General Manager
Volvo Cars Bend
03.2021 - 10.2023
Sale Manager
Lithia Honda Of Bend
03.2020 - 03.2021
General Sales Manager
Smolich Chrysler Jeep Dodge Ram
05.2018 - 03.2020
Sales, Finance/Sales Manager/Floor Manager/Internet Sales Manager
Lithia Motors, Inc
05.1998 - 05.2018
Bachelor of Arts - Biblical Education / Minor in Music
Multnomah University
High School Diploma -
Tillamook High School
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