John Villasmil
Miami
Summary
Efficient Referral Coordinator with 3 years of increasing responsibility in Healthcare industry. Expertise in medical terminology, insurance processes, ICD-9 and CPT codes. Interested in shifting career to Dietetics specialization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Referral Coordinator
Keralty Hospital
08.2024 - 03.2025
- Scheduled appointments with specialists on behalf of clients.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
Lead Assistant Patient Registration Coordinator
Sanitas Medical Center
02.2023 - 09.2024
- Scheduled patient appointments and managed the flow of the clinic to ensure efficient patient care
- Supports department and/or department leadership with daily clerical tasks
- Problem solving in high-volume patient settings with ease and professionalism
- Developed a customer service protocol that improved customer satisfaction by 35%.
Education
Associate of Arts - Dietetics
Miami Dade College
Miami, FL05-2026
Ecw (EMR Software) -
Sanitas
01-2023
GED -
Miami Dade College
Miami, FL01-2023
High School Diploma -
Liceo Los Robles
06-2021
Skills
- Tech skills
- Problem Solving
- Workload Management
- EMR systems
- Medical terminology
- Ability to Work Under Pressure
Accomplishments
- Drove overall improvements to quality assurance and patient satisfaction initiatives by removing bottlenecks to effective care.
- Oversaw 300 cases each month.
- Reduced complaints by 10% per quarter.
Certification
- HIPPA training
- Nutrition Coach Certification
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Referral Coordinator
Keralty Hospital
08.2024 - 03.2025
Lead Assistant Patient Registration Coordinator
Sanitas Medical Center
02.2023 - 09.2024
GED -
Miami Dade College
High School Diploma -
Liceo Los Robles
Associate of Arts - Dietetics
Miami Dade College
Ecw (EMR Software) -
Sanitas
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