John Wagner
Las Vegas
Summary
Highly motivated and customer-focused professional with over 16 years of experience in fire safety, retail, and postal service industries. Proven ability to excel in customer service, sales, and leadership roles. Adaptable and eager to contribute to a dynamic team.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Supervisor/Mail Handler
United States PostaI Service
Las Vegas
2018 - Current
- Supervised postal service operations to streamline workflow.
- Maintained clear communication between management and employees for operational effectiveness.
- Monitored productivity, providing feedback and coaching.
- Guided subordinates on job duties to enhance role clarity.
- Trained team members on safety protocols and operational procedures.
- Collaborated with department supervisors to ensure workflow alignment.
Sales Specialist/Paint, Lawn and Garden Associate
Lowes Home Improvment
Las Vegas
2013 - 2018
- Shared in-depth product knowledge to elevate customer shopping experiences.
- Educated customers on product features and technical details to highlight benefits.
- Showcased tools and equipment usage to empower customers in making informed purchases.
- Guided customers in selecting optimal home improvement products for their specific needs.
Fire Safety Technician
A1 National Fire
Las Vegas
2011 - 2013
- Serviced fire safety needs for businesses, focusing on fire extinguishers and emergency exit lights.
- Ensured compliance with safety regulations and provided recommendations for improving fire safety measures.
- Built strong relationships with clients, providing exceptional service and support.
Register Clerk
Walgreens
Las Vegas
2011 - 2013
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Executed customer transactions accurately at point of sale to maintain transaction flow.
- Coordinated with team members to optimize operations and improve service delivery.
Education
High School Diploma -
Clark High School
Las Vegas, NV01-2014
Skills
- Team Management
- Customer relationship management
- Customer Service
- Customer education
- Product demonstration
- Sales
- Safety training
- Equipment Maintenance
Certification
- Forklift Certified
Timeline
Supervisor/Mail Handler
United States PostaI Service
2018 - Current
Sales Specialist/Paint, Lawn and Garden Associate
Lowes Home Improvment
2013 - 2018
Fire Safety Technician
A1 National Fire
2011 - 2013
Register Clerk
Walgreens
2011 - 2013
High School Diploma -
Clark High School