Summary
Overview
Work History
Education
Skills
Timeline
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John Watson

St Charles,IL

Summary

Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service.

Overview

45
45
years of professional experience

Work History

Loan Originator

Guaranteed Rate
10.2010 - Current
  • Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
  • Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
  • Interviewed applicants to assess loan requirements before suggesting offers.
  • Prepared documents for customers, submitting and overseeing through each step of closing process.
  • Maintained strict confidentiality of bank records and client information.
  • Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
  • Collected information from banks, institutions and employers to assess applicant eligibility.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Developed strong relationships with customers through high levels of customer service.

Loan Originator

Bancgroup Mortgage
06.2000 - 10.2010
  • Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
  • Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
  • Interviewed applicants to assess loan requirements before suggesting offers.
  • Prepared documents for customers, submitting and overseeing through each step of closing process.
  • Negotiated loan terms to provide favorable outcomes for both customers and lenders.
  • Developed strong relationships with customers through high levels of customer service.

Loan Originator

Preferred Mortgage Associates
03.1988 - 06.2000
  • Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
  • Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
  • Interviewed applicants to assess loan requirements before suggesting offers.
  • Prepared documents for customers, submitting and overseeing through each step of closing process.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Developed strong relationships with customers through high levels of customer service.

Inside Sales Associate

Graco Incorporated
06.1978 - 03.1988
  • Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
  • Researched and identified possible new accounts for sales development.
  • Teamed with partners to close deals for sales development.
  • Identified consumer interests and key market identifies for new accounts.
  • Assisted with creating scripts and responses for consumer interaction.
  • Developed working relationships with partners to merge and exchange consumer information and marketing data.
  • Added consumer purchase dates and updated address changes for current accounts in corporate database.
  • Managed friendly and professional customer interactions.
  • Answered customers' questions regarding products, prices, and availability.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Built relationships with customers and community to promote long term business growth.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Education

Bachelor of Science - Accounting And Business Management

Elmhurst College
Elmhurst, IL
05.1981

Skills

  • Establish realtor relationships
  • Terms Negotiation
  • Proficient in 10-Key
  • Customer Service-Focused
  • Business Development
  • Sales Expertise
  • Database Management
  • Client Relations
  • Regulatory Compliance
  • Financial Transactions Expertise

Timeline

Loan Originator

Guaranteed Rate
10.2010 - Current

Loan Originator

Bancgroup Mortgage
06.2000 - 10.2010

Loan Originator

Preferred Mortgage Associates
03.1988 - 06.2000

Inside Sales Associate

Graco Incorporated
06.1978 - 03.1988

Bachelor of Science - Accounting And Business Management

Elmhurst College

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John Watson