Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
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John West

Summary

Results-driven sales professional with a proven track record of driving revenue growth and enhancing customer satisfaction. Expertise in cultivating strong client relationships, leveraging in-depth product knowledge, and executing effective sales strategies. A strong emphasis on teamwork and adaptability supports the consistent achievement of objectives in fast-paced environments. Proficient in communication, problem-solving, and time management, ensuring a strategic approach to overcoming challenges and maximizing opportunities.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sales Associate

Nugget CBD
09.2023 - Current
  • Built & maintained strong relationships with customers, resulting in a 10% monthly increase of repeat business and referrals
  • Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
  • Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
  • Maintained a clean and organized work environment to enhance the shopping experience for customers
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Managed inventory levels, ensuring stock availability and organization on sales floor.

Dispensary Agent/Lead Budtender

Good Day Farm
08.2022 - 07.2023
  • Help 80-120 patients daily and answer questions on products. Handle money, daily inventory, and light cleaning.
  • Informed patients of policies and procedures.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Assisted in maintaining accurate inventory records, conducting regular audits and restocking as needed resulting in zero perfect product loss.
  • Adhered to strict compliance guidelines while processing sales transactions, verifying customer identification, and documenting necessary information.

Assistant Store Manager

Liquor Mart & Wine Shoppe
01.2009 - 06.2020
  • Supervised daily store operations and ensured adherence to company policies.
  • Trained and mentored new team members on sales techniques and customer service standards.
  • Implemented inventory management practices, resulting in improved stock accuracy.
  • Coordinated promotional events to enhance customer engagement and drive sales growth.
  • Improved yearly sales by at least 5% each year
  • Store closed due to Covid

Education

Green Flower Online Course - Cannabis as Medicine

University of Utah
SLC- Online
5 2025

Skills

  • Cash handling & Point of Sale experience
  • Retail sales
  • Customer service
  • Product knowledge
  • Teamwork
  • Problem-solving

Certification

Cannabis in Medicine

Military Service

United States Army, Honorable DIscharge

Timeline

Sales Associate

Nugget CBD
09.2023 - Current

Dispensary Agent/Lead Budtender

Good Day Farm
08.2022 - 07.2023

Assistant Store Manager

Liquor Mart & Wine Shoppe
01.2009 - 06.2020

Green Flower Online Course - Cannabis as Medicine

University of Utah

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