Summary
Overview
Work History
Education
Skills
Timeline
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Connie Daynard

Mission Viejo,CA

Summary

Dynamic and results-driven professional hospitality worker with a strong work ethic and exceptional customer service skills honed at Nobu. Proven ability to enhance guest engagement and satisfaction through effective problem-solving and multitasking. Known for strong focus on teamwork and achieving customer satisfaction. Adept at managing high-volume service environments while ensuring compliance with safe food handling practices. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Server & Bartender

Nobu
02.2017 - 03.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow to elevate guest experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Built Custom food & drink experiences for guests using expansive memorized knowledge of recipes while attending to any food allergies.

Supervisor, Bartender, Server

Sammys Woodfired Pizza
01.2010 - 10.2016
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Bartender, Server

Wolfgang Puck Bar & Grill
04.2007 - 01.2010
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift. Preparing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Gave presentations on wine pairings and kitchen preparation of dishes to elevate the dining experience.

Education

San Pedro High School
San Pedro, CA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Professional appearance
  • Memory retention
  • Safe food handling
  • Multitasking and organization
  • Problem-solving
  • Sanitation practices
  • Excellent communication

Timeline

Server & Bartender

Nobu
02.2017 - 03.2020

Supervisor, Bartender, Server

Sammys Woodfired Pizza
01.2010 - 10.2016

Bartender, Server

Wolfgang Puck Bar & Grill
04.2007 - 01.2010

San Pedro High School

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Connie Daynard