John Wischmeier
Simi Valley,CA
Summary
Experienced with operational strategy, effectively overseeing large-scale projects and improving productivity. Utilizes comprehensive knowledge of resource management to achieve efficient workflow. Track record of leading high-performing teams and implementing impactful process improvements. Possessing Top Secret Security Clearance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Operations Manager
USA
01.2020 - Current
- Provided executive-level communications by integrating innovative practices, performance management, policies, & programs while collaborating with senior government staff at DISA and DHS
- Developed and managed three IT network projects guaranteeing government officials necessary connections to Secure and Non Secure communication assets
- Managed modification and restoral of two residential properties that provided emergency power and IT infrastructure
- Managed, audited, and inventoried COMSEC material holdings at required intervals
- Prepared Excel spreadsheets, Visio Diagrams, reports, & PowerPoint presentations for multiple meetings between several different government & civilian organizations
- Ensured accountability & security for $8M in communications assets & office spaces
- Handled all project coordinator duties for DISA
- Applied conflict resolution skills to resolve disputes between employees, clients, & vendors, typically within minutes of being made aware of the issue
- Managed local operating instruction on handling, controlling, and protecting COMSEC assets, including inventory, TPI, destruction, and COMSEC incident reporting
- Mentored and trained three members to become team leads for location visits
- Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
Manager Executive IT Support
USA
01.2018 - 01.2020
- Managed team of 5 executive support technicians providing 2/7 “white-glove” IT support to Government officials at residence, on travel, and at deployed locations around the world
- Directed IT operations and IT project planning to ensure that all DISA and DHS could access any requested data and communicate securely across multiple classifications at any time and any place
- Engaged with traveling staff to ensure customer satisfaction by anticipating IT problems and developing solutions for any concerns before they could have a negative impact
- Oversaw IT infrastructure modernization projects at temporary residence guaranteeing facility IT capabilities met user requirements as well as security and reliability standards
- Developed crisis management plans as a personal crisis communications advisor and continuity of operations officer
- Managed numerous Excel spreadsheets, Word, and PowerPoint documents for maintaining communication standards, and for briefings with senior government and civilian organizations
- Implemented significant changes to secure communications support providing increased reliability and stability to the customer
- Managed and motivated employees to be productive and engaged in work.
Manager Washington Area Radio Hub
USA
07.2016 - 01.2018
- Supervised 14 Radio support technicians providing 24/7 radio support to DHS in the local area and at event sites around the world
- Managed maintenance plan of worldwide Radio IT equipment coverage through fixed and remote locations with 100% equipment availability
- Directed modernization projected that was implemented agency wide cementing the move from legacy copper infrastructure technology
- Developed and implemented shift duty schedules guaranteeing over 8,000 hours of support to local entities, and to deployed teams around the world
- Mentored two junior members for successful advancement to positions of greater responsibility
- Coordinated turn in of nearly $200,000 worth of outdated communications equipment
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Master of Arts - Organizational Leadership
American Military University
West Virgina04-2025
Bachelor of Science - Accounting
American Military University
West Virginia10-2020
Skills
- Operations management
- Productivity improvement
- KPI reporting
- Strategic planning
- Staff development
- Team leadership
Certification
- CompTIA Security + Certification
Timeline
Senior Operations Manager
USA
01.2020 - Current
Manager Executive IT Support
USA
01.2018 - 01.2020
Manager Washington Area Radio Hub
USA
07.2016 - 01.2018
- CompTIA Security + Certification
Master of Arts - Organizational Leadership
American Military University
Bachelor of Science - Accounting
American Military University
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