A team-minded individual looking to apply skills and experience to service the customers/clients. To make a contribution that add value to the company while looking for an opportunity to grow into a leadership role.
Overview
8
8
years of professional experience
Work History
Package Handler
Fed Ex Ground
Philadephia, PA
02.2019 - Current
Licensed Insurance Agent
New York Life Insurance Co
Horsham, PA
03.2018 - 05.2019
Licensed Insurance Agent
Washington Insurance Group
Philadelphia, PA
10.2017 - 03.2018
Customer Service Representative
Optum
Horsham, PA
04.2016 - 10.2017
Customer Service Representative
Modis
Media, PA
06.2014 - 04.2016
Education
No Degree - Business Management
Indiana University of Pennsylvania
Indiana, PA
Skills
Communication Skills
*To listen to customers/clients concern in order to identify problems
*To distribute information internal with co-workers and supervisors to resolve internal issues
*To inform customers/clients about company's policy and procedures in professional manner
Problem Solving Skills
* Recognize value of asking right questions to find right solutions
*Able to assess situation and determined best resolution
* Maintain open mind to utilize all resources to achieve objective
Organizational skills
*To formulate process to achieve company's objective
*Pay attention to details to insure procedures can achieve company's objective in timely manner