John Wurtzbacher
Jersey City,New Jersey
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Technology Application Specialist
The Port Authority of New York & New Jersey
01.2023 - Current
- Implement and maintain the Body Worn Camera Program (2,000 cameras across 13 facilities) with a focus on the operational success of this system which includes but is not limited to the installation, upgrade and maintenance of body worn cameras and related infrastructure
- Assist Police Department BWC Unit staff in developing user requirements and adopting and implementing all new and updated security technologies and procedures for the Body Worn Camera program
- Analyze and track the performance of current security technology operations and provide baseline testing and approval of proposed new security technologies for the Body Worn Camera program
- Create and deliver education and awareness programs, as necessary, to aid with the implementation of Body Worn Camera standards and policies
- Provide instruction and training of BWC users on proper procedures for the utilization of the BWC and related software applications
- Monitor industry developments; liaises with vendors
- Ensures compliance with state and agency security policies and standards
- Recommends updates and improvements to agency security policies and standards
- Consults with agency executives to provide IT Security Policy guidance
- Identifies potential system exposure, compromise, problems, or design flaws and escalates issues to upper management to limit profound performance impact
- Offers support to application development, network, server, database, and storage teams regarding new technologies, services, and system requirements
- Manage BWC system uptime, maintenance, patching, and performance
- As directed, manage new security projects and directives as they arise for the Superintendent of Police/Director of Public Safety; including headquarters security, critical command level interagency communications and implementation of a new CAD/RMS system.
Senior Security & Technology Analyst
The Port Authority of New York & New Jersey
09.2016 - 01.2023
- Primary responsibilities are for the technical support, implementation, and overall management of the Port Authority Police Department's (PAPD) 800mhz P25 radio communications system
- Collaborate with various other levels of staff in the support and implementation of security technology systems such as Computer Aided Dispatch (CAD), Mobile Field Reporting (MFR), License Plate Readers (LPR), Card Access Control, Audio Logging Servers, and CCTV
- Manage and train PAPD staff on a 12-site audio log system
- Schedule project work and assist Security Project Management with managing contract staff
- Develop personalities (programming) for all PAPD mobile and portable radios in the VHF, UHF and 800Mhz bands
- Provide training assistance to PAPD Academy for police desk radio communications programming, setup, and training
- Prioritize, plan and schedule maintenance for PAPD communications systems and infrastructure, including long term 5-to-10-year outlook
- Pilot new innovative technologies at the request of the CSO to enhance facility security operations
- Manage all data accounts for the PAPD P25 800mhz radio system including T1 and high-speed Ethernet connections across 12 locations in New York and New Jersey
- Agency Interoperability Coordinator concerning radio communication inter-operability between Federal, State and Local Agencies in the VHF, UHF and 800Mhz bands
- Coordinated PAPD operations with project managers on a 15-million-dollar project to upgrade the PAPD radio system from 800mhz EDACS analog to 800mhz P25 digital
- Deliver technical input, design review, procurement of equipment and delivering PAPD operational requirements to the project management group
- Review electronics system design drawings and collaborate with PA Electronics Engineering on implementing security system enhancements, modifications and TAA’s
- Assist PAPD Superintendent’s Office in development of Operational Policies concerning civilian line department use of the 800Mhz radio system
- Responsible for the development of the PAPD Strategic Communications Interoperability Plan (SCIP), Tactical Communications Interoperability Plan (TICP) and Field Operations Guide (FOG)
- Chairman of the PAPD Interoperability/Communications Governance Board (IGB).
Technology Project Coordinator
Vanasse Hangen Brustlin, Inc.
04.2014 - 09.2016
- On-site consultant staff member for The Port Authority of New York & New Jersey (PANYNJ)
- Provide project coordination and management services at the PANYNJ's Agency Operations Center (AOC) located within the PANYNJ Office of Emergency Management's Emergency Operations Center
- Supervise staff use of technology while monitoring of PANYNJ facility/roadway safety and security status
- Responsible for training staff on the proper monitoring and operation of public safety and civilian operations two-way radio systems
- Ensure the AOC operation is fully equipped for emergencies with redundant failover systems and devices
- Manage credential and access control processes for AOC staff members, including direct collaboration with the Port Authority Police Criminal Investigation Bureau
- Task leader in the deployment of an enterprise level visual information sharing system (Activu) which clearly delineates security permissions for consultant staff access to Closed Circuit Television (CCTV) cameras and other secure information
- Project manager for the deployment of the PANYNJ’s enterprise traffic signal management software, Siemens TACTICS
- Work with software vendor and PANYNJ technology department to test, troubleshoot, and roll out the software agency wide
- Project manager for the Holland Tunnel’s traffic integration contract
- This contract puts video surveillance and traffic control monitoring onto the central Port Authority network to allow for continuous monitoring of the sensitive nature of the Holland Tunnel corridor
- Task leader for the PANYNJ for network communication projects involving vehicle detection cameras, Closed Circuit Television (CCTV) and traffic control devices
- Includes coordinating with the PANJNY’s technology department, as well as collaborating with consultant companies to develop a long-term plan for the agencies’ transportation control infrastructure
- Utilize traffic management technology/software to support the PANYNJ’s Office of Emergency Management during times of emergency or incident monitoring in the PANYNJ’s district
- Collaborate with regional transportation partners to ensure best practices and management plans are followed.
Traffic Systems & Operations Specialist, Engineering Operations
Vanasse Hangen Brustlin, Inc.
02.2013 - 04.2014
- Work as an on-site consultant for The Port Authority of New York & New Jersey
- Oversee and manage assignments for a team of external consultants to the Port Authority of New York & New Jersey (PANYNJ) for the installation/modification of traffic signals and to produce Sign Service Requests (SSR’s) for signs and pavement markings
- Developed cost estimates for medication and/or installation of traffic signals, traffic signs and pavement markings
- Collaborated with union PA electricians in the field to solve logical wiring problems for traffic signal controller cabinets
- Implemented several thousand electrical assets for the Port Authority’s IBM Maximo asset management pilot at JFK Airport
- Includes development of the overall system and implementation of work order management
- Work with facility field supervisors to administrate transportation asset maintenance contracts
- Includes scheduling, oversight and final inspection of work performed by outside contractors
- Design electrical vehicular/pedestrian traffic devices and intelligent detection systems
- Inspect new electrical construction in accordance with National Electric Code (NEC) and the International Municipal Safety Association (IMSA)
- Provide support to the PANYNJ’s Intelligent Traffic Systems (ITS) department to review agency operational requirements and standards
- Lead strategic support for traffic system construction projects throughout PANYNJ facilities, including direct oversight/support to the PANYNJ’s construction management division and Traffic Engineering’s Design department
- Certified with the International Municipal Signal Association (IMSA) in: Work Zone Traffic Control Safety, Traffic Signal Technician 1, Traffic Signal Technician 2, Traffic Signal Design and Traffic Signal Construction Inspector.
Senior Engineering Technician, Engineering Operations
Vanasse Hangen Brustlin, Inc.
01.2008 - 01.2013
- Work as an on-site consultant for The Port Authority of New York & New Jersey
- Coordinate traffic operations, maintenance, construction, and responses to emergency conditions with various levels of staff members at John F
- Kennedy International Airport
- Directed restoration of JFK & LGA Traffic Signals post Hurricane Sandy – worked alongside PA Electricians to interpret electrical design drawings to make traffic signal repairs
- (Received official letter of accommodation from PA Chief Engineer’s Office for this effort)
- Developed Sign Service Requests (SSR’s) for signs and pavement markings
- Mitigate the effects of major roadway network changes due to facility operational modifications
- Produce design contract documents and cost estimates for the installation of traffic control devices
- Maintain high level of customer support between the Port Authority Traffic Engineering department, PA Airport Operations, and the PA Resident Engineer’s Office.
Skills
- End-user support
- User Training
- Web Services
- System Administration
- Mobile Application Support
- Enterprise Architecture
- Analytics
- Technical Writing
- Teamwork and Collaboration
- Customer Relationship Management
- Performance Improvement
Timeline
Technology Application Specialist
The Port Authority of New York & New Jersey
01.2023 - Current
Senior Security & Technology Analyst
The Port Authority of New York & New Jersey
09.2016 - 01.2023
Technology Project Coordinator
Vanasse Hangen Brustlin, Inc.
04.2014 - 09.2016
Traffic Systems & Operations Specialist, Engineering Operations
Vanasse Hangen Brustlin, Inc.
02.2013 - 04.2014
Senior Engineering Technician, Engineering Operations
Vanasse Hangen Brustlin, Inc.
01.2008 - 01.2013