Detail-oriented medical billing and coding professional with ICD-10 proficiency and expertise in HIPAA compliance. Proven ability to resolve billing discrepancies and enhance revenue cycle efficiency.
Overview
25
25
years of professional experience
Work History
Medical Biller and Coder
Physician Billing Solutions
Honolulu, HI
01.2010 - 08.2025
Processed medical claims accurately using advanced billing software and coding systems.
Reviewed patient records for coding compliance and ensured adherence to regulatory standards.
Collaborated with healthcare providers to resolve billing discrepancies and improve revenue cycle efficiency.
Trained junior staff on coding guidelines, billing procedures, and software applications to enhance team performance.
Developed training materials and conducted workshops on updates in coding practices and healthcare regulations.
Lead Operations and Customer Service Associate
Aloha Tower Fun Zone
Honolulu, HI
01.2001 - 12.2009
Managed daily operations of entertainment facility independently, including cash handling, customer service, and equipment oversight
Cultivated as welcoming and engaging environment by anticipating guests needs, guiding interactions, navigating concerns, and resolving issues to maintain a consistently positive experience
Applied sound judgement to resolve on-site challenges, prioritize tasks in real time, and maintain service continuity during independent shifts
Supported back-end operations including basic reporting, inventory awareness, and operational organization to ensure overall site readiness
Upheld established policies, procedures and protocols while contributing actionable recommendations to strengthen operations and streamline process
Medical Receptionist/Medical Biller and Coder at Alaska Center for PediatricsMedical Receptionist/Medical Biller and Coder at Alaska Center for Pediatrics
Patient Support Medical/Medical Biller and Coder at Felicidad Medical Research LLCPatient Support Medical/Medical Biller and Coder at Felicidad Medical Research LLC