John Young
Arlington,Texas
Summary
Skilled Business Development leader offering 8 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
16
16
years of professional experience
Work History
Account/Senior Business Development Manager
Oracle/EMR Elevator/ Elevated Services
01.2018 - Current
- Generating new client business through networking and follow up on recommendations.
- Implement effective sales tactics and market analysis to identify areas for growth and execute strategies.
- Provide Customer proposals.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Generated new business with marketing initiatives and strategic plans.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Built relationships with customers and community to establish long-term business growth.
Service Technician
Oracle/EMR Elevator/ Elevated Services
01.2018 - Current
- Perform repair work, regular maintenance, and inspections, installing, elevator components, responding in case of emergency, checking parts, and wiring for signs of wear, and evaluating elevator unit.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Adhered to safety protocols, policies to reduce workplace hazards.
- Inspected equipment, diagnose operational issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Explained diagnostic findings to customers and outlined repair or service options.
- Evaluated systems according to predetermined checklist and noted issues.
Operations Manager
Supreme Roofing
01.2016 - 01.2018
- Devised processes to boost long-term business success and increase profit levels.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Developed and maintained relationships with external vendors and suppliers.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Partnered with vendors and suppliers to effectively manage and budget.
Operations/project Estimator
The AC HEROS and RPS plumbing
03.2008 - 01.2016
- Prepared material orders to complete projects on time and within budget.
- Analyzed buildings to prepare estimates for Air conditioning and plumbing work.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Negotiated prices and terms with suppliers and vendors to secure best prices for materials and services.
- Identified areas for cost saving to help increase profitability and lower client costs.
- Collaborated with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
Education
Diploma -
Arlington High School
Arlington, TX05.2008
High School Diploma -
Arlington High School
Arlington, TX05.2008
Skills
- Account Managing
- Sales Closing
- Sales Presentations
- Business Development
- Customer Service
- Account Development
- Training and Development
- Operations
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sales Force
- Proposal Writing
- Process Improvement
Timeline
Account/Senior Business Development Manager
Oracle/EMR Elevator/ Elevated Services
01.2018 - Current
Service Technician
Oracle/EMR Elevator/ Elevated Services
01.2018 - Current
Operations Manager
Supreme Roofing
01.2016 - 01.2018
Operations/project Estimator
The AC HEROS and RPS plumbing
03.2008 - 01.2016
Diploma -
Arlington High School
High School Diploma -
Arlington High School
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