John Zdilla
Cecil,PA
Summary
Accomplished Director of Operations with a proven track record at The PT Services Group, enhancing operational efficiency and driving strategic planning. Expert in operations oversight and adept at fostering client relationships, evidenced by significant growth in productivity. Skilled in leading teams to exceed sales targets through motivational coaching and strategic execution.
Overview
32
32
years of professional experience
Work History
Director of Operations
The PT Services Group
10.2013 - Current
- Oversee daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitor budget and utilize operational resources.
- Oversee day-to-day production activities in accordance with business objectives.
- Oversee successful implementation of operational strategies and policies to drive organizational growth and productivity.
Sales Manager
AT&T
03.1993 - 03.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Associate of Arts - Business
Penn St.
New KensingtonSkills
- Operational Efficiency
- Operations Oversight
- Strategic Planning
- Strategic planning and execution
Timeline
Director of Operations
The PT Services Group
10.2013 - Current
Sales Manager
AT&T
03.1993 - 03.2013
Associate of Arts - Business
Penn St.