John A Trongone Jr.
Delray Beach
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Innovative professional successful in leading and directing projects from inception to launch. many years of progressive management experience and repeated success in developing project initiatives. Consistently surpasses revenue performance targets.
Overview
10
10
years of professional experience
2013
2013
years of post-secondary education
Work History
Operations Manager
Cloud 9 Adventures
Delray Beach
12.2021 - Current
- Coordinated daily operations to enhance efficiency and service quality.
- Managed scheduling and resource allocation for diverse adventure activities.
- Supervised staff training to ensure compliance with safety standards.
- Streamlined communication between departments to improve workflow.
- Implemented process improvements to optimize operational effectiveness.
- Monitored inventory levels and ordered supplies as needed.
- Facilitated team meetings to address issues and share updates.
- Developed standard operating procedures for operational consistency.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Built strong operational teams to meet process and production demands.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Touring Musician
Self-employed
Richmond
06.2015 - 03.2019
- Performed live music sets across various venues and festivals.
- Collaborated with other musicians for creative rehearsals and performances.
- Managed equipment setup and breakdown before and after shows.
- Coordinated travel arrangements for tours, including lodging and transportation.
- Engaged with fans through social media and live interactions at events.
- Developed setlists tailored to audience preferences and event themes.
- Assisted in marketing efforts through promotional materials and online campaigns.
- Maintained instruments and sound equipment for optimal performance quality.
- Scheduled interviews with radio stations and press outlets to promote the tour.
- Created a comprehensive marketing plan for upcoming tours, including social media campaigns and online advertising strategies.
- Recorded audio and video of live shows for use as promotional materials online.
- Performed live shows in various cities across the country for audiences of all sizes.
- Monitored feedback from listeners on streaming platforms to gauge popularity of songs and albums.
- Provided technical support when needed by troubleshooting equipment malfunctions onstage.
- Managed tour budgeting by tracking expenses related to transportation, lodging, equipment rentals.
- Assisted booking agents in negotiating fees and rider demands with concert promoters.
- Organized and managed tour logistics, including travel schedules, hotel bookings, venue contracts, and sound checks.
- Developed relationships with local promoters to increase fan base and ticket sales in each city.
- Coordinated production crew prior to showtime to ensure smooth transitions between sets.
- Collaborated closely with record labels regarding promotions and releases surrounding the tour dates.
- Maintained inventory of band merchandise to ensure availability at concerts and events.
- Conducted post-tour debriefs with band members in order to review successes and areas for improvement.
- Developed strong interpersonal skills to deal with different personalities.
- Traveled, sometimes great distances, to perform at venues and rehearsed to prepare for performances.
Education
Goochland High School
Goochland, VASkills
- Operations management
- Resource allocation
- Process improvement
- Staff training
- Logistics coordination
- Team building
- Problem solving
- Conflict resolution
- Budget development and management
- Decision making
- Project planning and development
- Forklift operation
- Inventory management
- Palletizing
- Order picking and processing
- Shipping and receiving
- Marketing strategy
- Leadership skills
- Loading and unloading procedures
Timeline
Operations Manager
Cloud 9 Adventures
12.2021 - Current
Touring Musician
Self-employed
06.2015 - 03.2019
Goochland High School