John Aldon Alik
Honolulu,HI
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Residential Specialist
Certified management Inc.
Honolulu, Hawaii
11.2022 - Current
- customer service
- concierge
- observe and report.
- Ensured that all safety protocols were followed at all times.
- Spoke respectfully to residents, demonstrating how to properly behave and properly communicate.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Conducted rounds of rooms and buildings, unlocked windows, propped open doors and [Task].
- Interfaced with residents to address and resolve complaints or grievances.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Security Guard
Prior Vision
Honolulu, Hawaii
07.2021 - Current
- customer service
- Security with Aloha
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
- Responded to alarms, emergencies, and disturbances.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Observed surveillance cameras for any suspicious activity or intruders.
- Provided customer service assistance to staff and visitors in a professional manner.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Completed incident reports regarding violations of policies or procedures.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Developed emergency response plans for various scenarios including natural disasters, medical emergencies, fires.
- Provided escorts for employees entering and exiting the building after hours.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Education
High School Diploma -
Kosrae Highschool
Tofol, Kosrae 9694405-2018
Skills
- Welding Techniques
- Power Tool Operation
- Machine Operation
- Reservation Management
- Customer Service
- Sales
- Excellent Multitasking
- Strong Work Ethic
- Community Relations
- Safety Procedures
- Guest Services
- Hospitality
Affiliations
- community leader, love to interact with other people, willing to help others.
Certification
- guardcard
- look forward to get my AED/CPR license.
Languages
English
Professional
kosraean
Native/ Bilingual
JJ
Put God First In Everything You Do.
References
References available upon request.
Timeline
Residential Specialist
Certified management Inc.
11.2022 - Current
Security Guard
Prior Vision
07.2021 - Current
High School Diploma -
Kosrae Highschool
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