Gregory Washington
Federal Way,WA
Summary
Dynamic professional specializing in resident engagement and crisis intervention, with a proven track record of effective case oversight. Notable achievements include facilitating seamless reentry processes for formerly incarcerated individuals through strong communication and problem-solving skills. Expertise in working within fast-paced environments, showcasing strong organizational and interpersonal abilities. Committed to delivering superior customer service while maintaining trust, ethics, and discretion.
Overview
15
15
years of professional experience
Work History
Residential Specialist
A-stainability Residential Re-Entry Program
06.2020 - 05.2023
- Register and engage clients to assess needs, provide resources, and referral services as needed to homeless residents, monitor residents, and enforce building rules as needed.
- Provided intervention for conflict de-escalation and connected individuals with necessary clinical support.
- Kept accurate logs and executed various tasks as necessary.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease the transition to a new living environment.
- Updated knowledge of effective reentry strategies.
- Demonstrated expertise in addressing reentry challenges for formerly incarcerated individuals.
Box Truck Delivery Driver
R & K Foods
09.2016 - 09.2019
- Manage orders via PDA scanner verify loads for accuracy and deliver them as instructed
- Load and unload cargo
- Responsible for basic vehicle maintenance; comply with all safe work practices, policies, and processes always
- Complete and verify paperwork for accuracy
- Maintain professional relationships with merchants, provide excellent customer service
Warehouse Associate
Filson
01.2008 - 01.2010
- Controlled inventory, receiving, returns, shipping, picking/pulling, and storage of merchandise/materials.
- Filled requisitions, tracked inventory, packed crates, and shipped products intra-company and externally.
- Moved boxes, containers, and pallets with special-purpose equipment to meet demanding production targets.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Skills
- Clear Communication Skills
- Resident Engagement
- Effective Facilitation Techniques
- Effective Case Oversight
- Accurate Detail Management
- Crisis Intervention
- Situational Responsiveness
- Problem-Solving Expertise
- Reliable Team Member
- Trustworthy Professional
- Diligent Contributor
References
References available upon request.
Timeline
Residential Specialist
A-stainability Residential Re-Entry Program
06.2020 - 05.2023
Box Truck Delivery Driver
R & K Foods
09.2016 - 09.2019
Warehouse Associate
Filson
01.2008 - 01.2010
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