Johnaliz Batista Pizarro
Philadelphia,PA
Summary
Trustworthy, dependable, responsible with 5 years of experience providing ongoing support to my team within the technology & education industry. Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies. Well-organized with in-depth technical knowledge and keen attention to detail.
Overview
4
4
years of professional experience
Work History
Admissions Counselor
Cristo Rey Philadelphia High School
Philadelphia, PA
10.2022 - Current
- Solicit applications through presentations to prospective students at admissions events, high school fairs, visits to feeder schools and community groups, and personal interactions
- Process applications using school systems (Salesforce and Facts) and complete multi-step process to collect, analyse and finalise student admissions files, working with families throughout this process and actively engaging in the use of systems to enhance the day to day flow of information
- Actively engage in the use of department systems to enhance the day to day information flow; develop proficiency in creating and analysing data and reports/spreadsheets
- Conduct interviews with students and families to further evaluate if the student is a good fit for Cristo Rey
- Determine admissions decisions and family contribution commitments in adherence to network and school guidelines, and in collaboration with rest of Admissions team
- Ensure student files are ready for handoff to academic team at completion of admissions process
- Supervise student workers in admissions office from time to time.
Intake Case Manger
Juvenile Justice Center
Philadelphia, PA
10.2022 - 08.2023
- The CERC Case Manager will provide support to youth during program hours and to assist the youth with the successful return to their family after curfew hours
- The Case Manager will conduct an intake and assessments on youth, provide case management services to youth and the family; provide community resource linkages; collect demographic information; maintain case files, provide care packages to youth; and participate in special events while youth are in the program
- The Case Manager will be responsible for providing the family with resources and providing updates on how the youth is doing while participating in program activities
- The case manager will be responsible for getting permission slips signed, and engaging the family to determine what other community resources they may need to help the youth be successful and divert them from the juvenile justice/child welfare system.
Residential And Counselor
A Woman’s Place
Doylestown, PA
10.2021 - 10.2022
- Provides individual empowerment counselling and advocacy to clients within our safe house
- Provides hotline callers with crisis and supportive counselling, information and referrals
- Orients new residents to communal living and shelter life; ensures that paperwork is completed and/or signed by residents correctly
- Provides clients in shelter with one-on-one supportive/options counselling in such areas as goal planning, domestic violence education, safety planning, etc
- Interpret between clients and staff (only for spanish speakers).
Truancy Case Manager
Greater Philadelphia Community Alliance
Philadelphia, PA
02.2022 - 10.2022
- Providing monthly school visits or as needed to gather the most up-to-date information regarding attendance, specialised services, supports, and academic performance data
- Assuring that students on caseload are enrolled in summer enrichment or education programming during the summer months
- Actively collaborating with the School District in resolving all school-related barriers affecting a student’s attendance including teachers, counsellors, psychologists, School-Based Social Service providers
- Documenting and monitoring efforts made by the School District to meet the identified educational needs of the student.
Bilingual Intake Specialist
Lundy Law
Philadelphia, PA
09.2021 - 02.2022
- Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organise and grow our caseload
- Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
- Work with partnerships with other law firms in order to help bring in new cases
- Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency.
Customer Service Representative Supervisor
Art city Vets
Philadelphia, PA
10.2020 - 09.2021
- Assisted customers with medication requests, scheduling appointments, retrieving records
- Responsible for reviewing doctors’ emails and delegating the task that needs to be completed
- File documents
- Communication policies.
Education
Bachelors in Psychology, Bachelors Business administration -
Muhlenberg College
05.2021
Skills
- Student Support
- Registration Processes
- Interviewing techniques
- Student Counseling
- Teamwork and Collaboration
- Relationship Building
- Crisis Intervention
- Problem-solving aptitude
- Analytical Skills
Timeline
Admissions Counselor
Cristo Rey Philadelphia High School
10.2022 - Current
Intake Case Manger
Juvenile Justice Center
10.2022 - 08.2023
Truancy Case Manager
Greater Philadelphia Community Alliance
02.2022 - 10.2022
Residential And Counselor
A Woman’s Place
10.2021 - 10.2022
Bilingual Intake Specialist
Lundy Law
09.2021 - 02.2022
Customer Service Representative Supervisor
Art city Vets
10.2020 - 09.2021
Bachelors in Psychology, Bachelors Business administration -
Muhlenberg College
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