Overview
Work History
Education
Skills
Timeline
Generic

Johnathan Blocker

Hempstead,NY

Overview

10
10
years of professional experience

Work History

Manager

Hertz Rent-A-Car
08.2022 - Current
  • Conducted face-to-face and virtual sales calls to promote and obtain new business
  • Swiftly resolved conflict resulting in customer satisfaction 100% of the time
  • Helped to maintain and monitor the branch's customer service by analyzing customer loyalty surveys weekly
  • Developed and maintained relationships with outside service vendors resulting in low cost repairs and increased customer loyalty


Assitant Customer Service Desk Head

Stop & Shop
08.2013 - 04.2023

Ensured that customers were satisfied with their shopping experience

  • Monitored the performance of the customer service desk associates and provided feedback
  • Resolved customer complaints in a timely and efficient manner
  • Responded to customer inquiries and provided assistance over phone and in person.

Route Sales Associate

Frito Lay
03.2019 - 09.2020
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Maintained up-to-date knowledge of products and services to address customer inquiries
  • Delivered merchandise valued at over $25,000 to various business and vendors
  • Operated delivery vehicles safely and efficiently.
  • Stocked shelves and loaded orders to prepare deliveries.

Education

Liberal Arts

Nassau Community College
Garden city, NY
09.2014

High school Diploma -

Hempstead High School
Hempstead, NY
06.2012

Skills

  • Multi tasking Organization Computer Proficiency
  • Verbal and Written Communication
  • Staff Management
  • Managing Cash Register
  • Time Management
  • Managing Fleet Vehicles

Timeline

Manager

Hertz Rent-A-Car
08.2022 - Current

Route Sales Associate

Frito Lay
03.2019 - 09.2020

Assitant Customer Service Desk Head

Stop & Shop
08.2013 - 04.2023

Liberal Arts

Nassau Community College

High school Diploma -

Hempstead High School
Johnathan Blocker