Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Experience
Education and Training
References
Timeline
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Johnathan Brewer

Henderson,NV

Summary

Skilled Welding Fabricator with comprehensive experience in metalworking, assembling structures from raw materials, and repairing damaged metal components. Strengths include proficiency in various welding techniques such as GTAW, GMAW, and SMAW and FCAW. Proven ability to read blueprints and execute complex designs accurately. Contribution to previous work includes improved efficiency of fabrication processes and maintained high standards of safety compliance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Planet Fitness
Henderson, NV
11.2022 - Current
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Welding Fabricator

Hershberger Bros. Welding, Inc.
Las Vegas, NV
01.2021 - Current
  • Made steel form parts using various cutting equipment and welded part together per specifications.
  • Read and followed blueprints and weld diagrams.
  • Deposited intermittent tack welds for fit-up and alignment of work assemblies.
  • Stacked finished product on pallets according to packaging standard.
  • Cut, contoured and beveled metal and structural shapes to achieve accurate dimensions.
  • Safely ignited torches and monitored surroundings to proactively identify hazards.
  • Prepared workpiece edges by grinding, cutting, or bending to verify proper fit.

Heavy Equipment Mechanic

U.S. Army Reserve
Las Vegas, NV
09.2019 - Current
  • Utilized various methods to perform routine and preventative maintenance tasks on heavy equipment, including excavators and dozers.
  • Assessed equipment to determine the cause of issue or malfunction and identified the type of repair that would be required.
  • Focused on repairing CAT equipment and worked on other brands, maintaining strong knowledge of issues and appropriate fixes.
  • Located and removed outdated, malfunctioning and worn components to repair, refurbish or replace with new parts.
  • Disassembled equipment using hand tools and hoists to begin repair work.
  • Removed defective wiring systems, hydraulics and braking systems and replaced with new parts, enabling machines to return to service.
  • Kept accurate records of all machine and equipment repair work that had been performed.
  • Read and interpreted technical details such as schematics, manuals and drawings.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed to development, planning and completion of project initiatives.

Customer Service Associate

AutoZone
Las Vegas, NV
09.2019 - 12.2021
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Reviewed account and service histories to identify trends and issues.
  • Shared detailed information regarding auto parts and vehicle accessories options to help customers make decisions.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Educated customers on special pricing opportunities and company offerings.
  • Processed customer account changes, using ZNET.
  • Assessed customer needs and upsold products and services to maximize monthly sale goals.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Answered 20+ inbound calls per day and directed to designated individuals or departments.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.

Marine Corps

Government
Oceanside, CA
08.2015 - 08.2019
  • Instructed personnel on ways to reduce environmental hazards and proper use of PPE.
  • Enhanced emergency preparedness procedures, commanding oversight and maintenance of tactical plans, equipment and weapons.
  • Authored daily activity, incident, safety, repair and irregularity reports including equipment and property damage, theft, unauthorized presence or unusual occurrences.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved operations by working with team members and customers to find workable solutions.

Education

Associate of Applied Science - Welding Technologies

College of Southern Nevada
Las Vegas, NV
05-2025

Army Heavy Equipment School -

Fort Mccoy
Sparta, WI
11.2019

High School Diploma -

Poston Butte High School
Florence, AZ
05.2015

Skills

  • Effective communication
  • Customer Service
  • Safety regulations
  • Quality assurance
  • Problem Resolution
  • Credit card payment processing
  • Problem-solving abilities
  • Conflict mediation
  • Promotional support
  • Stockroom procedures
  • In-store support
  • Product organization
  • Welding techniques
  • Blueprint interpretation
  • Technical troubleshooting
  • Safety compliance

Certification

  • Certified air conditioning refrigerants , United States Army - 2020

Accomplishments

  • Completed a deployment to Kuwait and Iraq from October 20th 2021 to August 10th 2022. Worked as a Heavy Equipment Mechanic and helped do small welding projects such as fix security fences and repair pulleys on flag poles.

Experience

[],["Customer Service Representatives"],["Mobile Heavy Equipment Mechanics, Except Engines"]

Education and Training

Basic electrical fundamentals class

Welding processes to include GMAW, GTAW, FCAW, and SMAW

Oxy Fuel and plasma cutting class

Blueprint reading class

D1.1 Structural code class

Pipe welding class

References

References available upon request.

Timeline

Customer Service Representative

Planet Fitness
11.2022 - Current

Welding Fabricator

Hershberger Bros. Welding, Inc.
01.2021 - Current

Heavy Equipment Mechanic

U.S. Army Reserve
09.2019 - Current

Customer Service Associate

AutoZone
09.2019 - 12.2021

Marine Corps

Government
08.2015 - 08.2019

Associate of Applied Science - Welding Technologies

College of Southern Nevada

Army Heavy Equipment School -

Fort Mccoy

High School Diploma -

Poston Butte High School

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