Experienced supervisor with a proven track record of leading and motivating team members to consistently complete jobs on time. Skilled in assigning tasks, training employees, and implementing company procedures to ensure efficient operations. Possesses excellent communication and listening skills, enabling effective collaboration and problem-solving. A visionary leader who drives teams to meet goals and consistently delivers high-quality results. Offers over 15 years of diverse experience in analytics, contracting, network development, quality improvement, auditing, call center operations, payment policies, project plans, RFP responses for state/federal compliance measures, claims management, creating/maintaining P&Ps, work flows, staff development, system/benefit configuration, training, management oversight, and trend and strategy implementation.