Johnathan Cordero
Social Media Manager
Long Beach,CA
Summary
Motivated Social Media Manager with four years of experience boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
2
2
Certifications
6
6
years of post-secondary education
2
2
years of professional experience
Work History
Sales Associate Specialist
Macys Department Store
Lakewood, CA
09.2020 - 01.2021
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Used POS system to process sales, returns, online orders and gift card activations.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
Teacher Aid
Lakewood High School
Lakewood, CA
01.2018 - 01.2019
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Supported student learning objectives through personalized and small group assistance.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
Manufacturing Production Associate
Great American Packaging
Maywood, CA
01.2020 - 01.2021
- Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
- Documented production information via daily system logs and discussed non-conformance issues with management.
- Inspected finished products for quality and adherence to customer specifications.
Education
High School Diploma -
Lakewood High School
Lakewood, CA 08.2017 - 11.2020
Associate of Business Administration - Business Administration And Management
Compton Community College
Compton, CA 01.2019 - Current
Skills
Promotion tactics implementation
Certification
Formerly certified in Cardiopulmonary resuscitation
Timeline
Sales Associate Specialist
Macys Department Store
09.2020 - 01.2021
Manufacturing Production Associate
Great American Packaging
01.2020 - 01.2021
Associate of Business Administration - Business Administration And Management
Compton Community College
01.2019 - Current
Teacher Aid
Lakewood High School
01.2018 - 01.2019
High School Diploma -
Lakewood High School
08.2017 - 11.2020
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