Johnathan Culliton
General Manager
Jacksonville,FL
Summary
Dynamic General Manager with a proven track record at LUV Carwash, Shine on Thomson, and Whistle Express, adept at enhancing operational efficiency and driving sales growth. Expert in P&L management and fostering strong customer relations, I successfully implemented training programs that elevated team performance and loyalty, achieving significant cost savings while maintaining high service quality.
Overview
4
4
years of professional experience
Work History
General Manager
Whistle Express
Jacksonville, FL
02.2025 - Current
- Directed operational strategy to enhance service efficiency and customer satisfaction.
- Managed daily logistics operations, ensuring timely delivery and resource allocation.
- Implemented process improvements that streamlined workflow and reduced operational delays.
- Oversaw team performance, providing mentorship and training to enhance employee skills.
- Coordinated cross-departmental communications to align goals with organizational objectives.
- Diagnosed mechanical issues and performed timely repairs on machinery and equipment.
- Installed, repaired, and maintained electrical systems in residential and commercial properties.
- Diagnosed electrical issues using advanced testing equipment to ensure safety and compliance.
- Diagnosed and repaired hydraulic systems, ensuring optimal functionality and reliability.
- Conducted troubleshooting and maintenance on pneumatic equipment to ensure operational efficiency.
- Diagnosed plumbing issues using advanced diagnostic tools and techniques.
General Manager
Shine on Thomson
Thomson, GA
09.2024 - 02.2025
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
General Manager
LUV Carwash
Jacksonville, FL
08.2022 - 09.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
High School Diploma -
Orange Park High School
Orange Park, FL05-2021
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Time management
- Training and coaching
- Customer relations
- Inventory control
- Administrative skills
- P&L management
- Labor cost controls
- Skilled in Maintenance in Electrical, Hydraulic, and Pneumatic systems
- Exceptional interpersonal communication
Timeline
General Manager
Whistle Express
02.2025 - Current
General Manager
Shine on Thomson
09.2024 - 02.2025
General Manager
LUV Carwash
08.2022 - 09.2024
High School Diploma -
Orange Park High School