Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Johnathan DePetra

Bloomington,MN

Summary

Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about the company and its products, store systems on and off the POS and cleaning/organization. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. has experience leading teams of 4 or more through multiple projects.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Duluth Trading C.O
09.2021 - Current
  • Greeting customers and offered assistance when they walk in the door.
  • Build customer loyalty and happiness by offering product knowledge to ensure they get everything they need.
  • Answering any and all questions about the product even if I need to ask others for assistance.
  • Engaged in friendly conversation with customers to better uncover individual needs and provide solutions to their needs.
  • Use the MAO app to fulfill both BOPIS and Ship from store orders, check on inventory in the store, and scan in new inventory.
  • Confirm each customers information is in the system and encourage new customers to create an account.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages/ cover for fellow coworkers if needed.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects or other items that might not have said objections but still provide what the customer is looking for.
  • Clean the store as needed without waiting for management direction.
  • Handle the product with care.

Education

High School Diploma -

Kennedy Highschool
Bloomington, MN

Skills

  • Assisted in training new sales associates
  • Negotiation and mediation skills
  • Friendly and outgoing
  • POS system operations
  • Product knowledge
  • Effective time management
  • Quick relationship building
  • Problem-solving

Interests

  • Camping
  • biking
  • fishing
  • Robotics

Timeline

Retail Sales Associate

Duluth Trading C.O
09.2021 - Current

High School Diploma -

Kennedy Highschool

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