Summary
Overview
Work History
Education
Skills
Timeline
Generic

Milo Japenga

Ely

Summary

Professional sales expert prepared for delivering exceptional customer service and driving sales. Proven experience in managing budgets, generating sales, training and managing sales associates, and customer satisfaction. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.

Overview

32
32
years of professional experience

Work History

Retail Sales Associate

Slumberland Furniture
04.2018 - Current
  • President's Club Member 14 times
  • Averaged 1.5 Million Dollars in sales each year.
  • Voted Employee of the Quarter for efforts in training new sales staff members
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.


Sales Associate

Countryside Tank
08.2016 - 03.2018
  • Sold propane tanks averaging $130,000 to propane business owners.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings, by cold calling of over 100 potential clients per day


President

Level 10 Apparel
04.2010 - 08.2015
  • Increased company profit from $70,000 to $230,000.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Reduced operational costs through strategic cost management initiatives.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Established a culture of accountability by setting clear expectations and holding individuals responsible for results.


President

American Bond Services (Aegon Company)
08.2003 - 11.2009


  • Grew revenue from $2 million to $13 million.
  • Drove revenue growth by identifying new market opportunities from 2 offices and 13 sales staff to 15 offices and 200+ sales staff.
  • Maintained P&L and shouldered corporate fiscal responsibilities.
  • Recruited and trained sales representatives.


Regional Director of Sales and Marketing

Life Investors (Aegon Company)
08.1998 - 08.2003
  • Helped general agents recruit and train sales representatives.
  • Leader of Sales 101 School teaching basic sales skills to new representatives.
  • Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
  • Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.

Physical Education Teacher & Coach

Mable Canton School District
08.1993 - 05.1995
  • Organized annual field days and sports tournaments, promoting physical activity and healthy competition among students.
  • Taught physical education classes covering exercise strategies, sports, and safety.


Education

Bachelor of Arts - Education

Luther College
Decorah, IA
05-1992

Skills

  • Sales
  • Recruiting and training sales associates
  • Effectively running multiple aspects of a business
  • Promoting positive team environment

Timeline

Retail Sales Associate

Slumberland Furniture
04.2018 - Current

Sales Associate

Countryside Tank
08.2016 - 03.2018

President

Level 10 Apparel
04.2010 - 08.2015

President

American Bond Services (Aegon Company)
08.2003 - 11.2009

Regional Director of Sales and Marketing

Life Investors (Aegon Company)
08.1998 - 08.2003

Physical Education Teacher & Coach

Mable Canton School District
08.1993 - 05.1995

Bachelor of Arts - Education

Luther College

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Milo Japenga