Johnathan Downing
Rifle,CO
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
Work History
Installer
Western Handyman And Service
Meeker, CO
10.2022 - Current
- Operated tools, equipment and machinery according to safety standards.
- Laid out materials and system components to prepare for installation.
- Calculated materials and time needed for each job.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Maintained relationships with customers to better understand needs and uphold standards of service.
Parts Salesman
Potestio Brothers Equipment
Glenwood Springs, CO
01.2023 - 03.2023
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via physical catalogs and electronic means.
- Ordered parts from various distributors to fulfill demands.
- Maintained extensive understanding of common problems and repair methods for tractors and other heavy equipment.
Team Member
Tractor Supply Company
Glenwood Springs, CO
11.2021 - 05.2022
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Provided positive first impressions to welcome existing, new and potential customers.
- Developed, marketed and sold full range of products and support services.
Ranch Hand
The Painted Pitchfork
Rifle, CO
03.2015 - 07.2019
- Preformed repairs on various farming equipment and ranch structures.
- Monitored animal health and welfare.
- Positioned irrigation systems to deliver optimal amounts of water for crop growth without waste.
- Fed and watered over 40 horses with strict feeding schedules and dietary needs.
- Kept grounds clean and orderly by monitoring and repairing fences, cleaning stalls and maintaining pastures and other visitor areas.
- Safely operated tractors, forklifts, and other machinery to assist in daily ranch duties.
Education
Diploma -
Grand Valley High School
Parachute, CO12.2017
Skills
- Attention to Detail
- Customer Service
- Workplace Safety
- Teamwork and Collaboration
- Computer Skills
- Area and Facility cleaning
Timeline
Parts Salesman
Potestio Brothers Equipment
01.2023 - 03.2023
Installer
Western Handyman And Service
10.2022 - Current
Team Member
Tractor Supply Company
11.2021 - 05.2022
Ranch Hand
The Painted Pitchfork
03.2015 - 07.2019
Diploma -
Grand Valley High School