Summary
Overview
Work History
Education
Skills
Certification
Software
Hobbies
Timeline
Johnathan Edir Veliz

Johnathan Edir Veliz

Office Administration
Riverbank,Ca.
Indeed, to them your are nothing more than one who sings love songs with beautiful voice and hear your words but do not put them into practice. "When all this comes true - and it surely will - then hey will know that a prophet has been among them." Ezekiel 33:32

Summary

Focused on achieving tight deadlines and performing high-quality work. Reads and interprets plans and schematics. Focused Office Manager with 10 years of success in designing customer-oriented programs and developing high performing service-oriented teams. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating scalable customer service operations infrastructures and leveraging social media to nurture relationships with customers.

Founder VulcaineCo®/ Preemenant Imagery Copyrights © 2021 - All Rights Reserved.
Riverbank, California, United States

Overview

1
1
Language
3
3
Certifications
4
4
years of post-secondary education
12
12
years of professional experience

Work History

Installation Project Manager

Olive Mill
Anaheim Hills, Ca.
2016 - 2019
  • Recognized and reported defective material and equipment to shift supervisor.
  • Used Alpha CAD to nest product and align points and transfer files to AXYZ CNC to perform accurately.
  • Observed areas for installs to determine feasibility and maximum system performance based on present conditions.
  • Provided detailed instruction to new employees on how to properly install system racks and modules.

Customer Service Representative Agent

Express Employment Professionals
Irvine, Ca.
2010 - 2016
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Used great production expertise and was able to produce and exceed company expectations keeping my efficiency at 127%. About 200% above the company average.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.

Customer Service Manager

McDonalds
Riverbank, Ca
2007 - 2010
  • Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
  • Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
  • Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Exceeded team goals and collaborated with staff members to implement customer service initiatives.

Education

Certification - Public Notary

National Notary Association, Chatsworth, CA
2020 - 2020
  • Member of the Notary Association of America
  • Professional development completed in Public Notary

Associate of Arts - American And English Literature

Modesto Junior College, Modesto, CA
09.2007 - 06.2010
  • Majored in Literature

Basic Shift Management

McDonalds University , Stockton, CA
06.2008 - 08.2008
  • Received Basic Shift Management Certificate

High School Diploma -

Adelanto High School, Riverbank, CA
09.2006 - 06.2007
  • Graduated with 3.9 GPA second highest in class
  • Awarded Salutatorian

Skills

    Office administration

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Certification

Food Safety Certificate

Software

Microsoft Office

Hobbies

Experienced Founder with a demonstrated history of working/assisting in the music industry as one of his hobbies. Skilled in Music Publishing, Communication, Photo Shoots, and Editing. Strong business development professional studied at Modesto Junior College. Certificates in several trades professionally upon request. He will usually enjoy life in his small community of Riverbank, Ca., participating in the outreach program, a non-profit organization. A strong believer in GOD, more then likely well-accompanied by family, and his Canon®.

Timeline

Public Notary, American Safety Council - Insurance Division, Inc. -

10-2020
National Notary Association - Certification, Public Notary
2020 - 2020
Installation Project Manager - Olive Mill
2016 - 2019
Customer Service Representative Agent - Express Employment Professionals
2010 - 2016

Basic Shift Management (BSM) Training

08-2008
Food Safety Certificate
06-2008
McDonalds University - , Basic Shift Management
06.2008 - 08.2008
Modesto Junior College - Associate of Arts, American And English Literature
09.2007 - 06.2010
Customer Service Manager - McDonalds
2007 - 2010
Adelanto High School - High School Diploma,
09.2006 - 06.2007
Johnathan Edir VelizOffice Administration