Detail-driven operations professional with experience in high-value logistics, technical workflows, and fraud prevention. Skilled in precise manual work, process documentation, and maintaining strict quality and security standards.
Overview
7
7
years of professional experience
Work History
Operations and Technical Systems Lead
GROWLOGICS LLC
01.2021 - 01.2026
Coordinated secure transport of multimillion-dollar telecom and technical hardware across states.
Built automated databases and dashboards by linking independent data sources using APIs and software tools.
Served as trusted operations contact for ownership, managing property access, financial deposits, and key custody.
Unboxed, inspected, and reprocessed 3,000 technical units within 72 hours without error.
Created detailed SOPs and automation logic for a processing system handling over 2 million units per month.
Managed time-sensitive logistics and inventory independently while maintaining accuracy and compliance standards.
Barista / Shift Lead
GREGORYS COFFEE
01.2019 - 01.2020
Held responsibility for both store openings and closings, maintaining perfect attendance and reliability.
Calibrated and cleaned commercial espresso equipment with precision to ensure consistent quality control.
Handled complex cash transactions and delivered accurate, high-volume service during peak hours.
<ul>
<li>Develop secure communication protocols, boosting data protection, and operational efficiency.</li>
<li>Implement encryption systems, ensuring secure data transmission and enhancing network reliability.</li>
<li>Collaborate with IT teams to troubleshoot and resolve communication issues, maintaining seamless operations.</li>
<li>Manage secure data transmission protocols, safeguarding sensitive military information. Conduct thorough system diagnostics to preempt potential issues.</li>
<li>Provided technical support to personnel for various software and hardware issues.</li>
<li>Configured and maintained network infrastructures supporting communication needs.</li>
<li>Maintained inventory of all IT equipment and supplies in use by the organization.</li>
<li>Trained end users on how to use new systems and technologies effectively.</li>
<li>Provided technical support for users experiencing hardware or software issues.</li>
<li>Managed IT systems to ensure optimal functionality for military operations.</li>
</ul> at United States Army, Fort Cavazos<ul>
<li>Develop secure communication protocols, boosting data protection, and operational efficiency.</li>
<li>Implement encryption systems, ensuring secure data transmission and enhancing network reliability.</li>
<li>Collaborate with IT teams to troubleshoot and resolve communication issues, maintaining seamless operations.</li>
<li>Manage secure data transmission protocols, safeguarding sensitive military information. Conduct thorough system diagnostics to preempt potential issues.</li>
<li>Provided technical support to personnel for various software and hardware issues.</li>
<li>Configured and maintained network infrastructures supporting communication needs.</li>
<li>Maintained inventory of all IT equipment and supplies in use by the organization.</li>
<li>Trained end users on how to use new systems and technologies effectively.</li>
<li>Provided technical support for users experiencing hardware or software issues.</li>
<li>Managed IT systems to ensure optimal functionality for military operations.</li>
</ul> at United States Army, Fort Cavazos