Johnathan Joinise
Lauderdale Lakes,FL
Summary
Dedicated Security Officer with extensive experience at First Coast Security Services, excelling in incident reporting and threat management. Proven ability to enhance safety through vigilant surveillance and effective communication. Recognized for superior customer service and conflict resolution skills, ensuring a secure and welcoming environment for all visitors.
Overview
9
9
years of professional experience
Work History
Security Officer
First Coast Security Services
08.2023 - 08.2025
Security Officer
FPI Security Services
01.2022 - 12.2022
Security Officer
Allied Universal Security Services
01.2021 - 08.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Food Runner
Bokampers Sports Bar & Grill - Miramar
08.2019 - 08.2020
Food Runner
Lauderdale Yacht Club
Fort Lauderdale, FL
01.2017 - 08.2019
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Education
Elite Academy School of Excellence
Fort Lauderdale, FL06.2019
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- Superior customer service
- Surveillance
- Relationship building and management
- Conflict resolution techniques
- Threat management
- Verbal and written communication
- Reliability
- Punctuality
- Reporting skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Security Officer
First Coast Security Services
08.2023 - 08.2025
Security Officer
FPI Security Services
01.2022 - 12.2022
Security Officer
Allied Universal Security Services
01.2021 - 08.2022
Food Runner
Bokampers Sports Bar & Grill - Miramar
08.2019 - 08.2020
Food Runner
Lauderdale Yacht Club
01.2017 - 08.2019
Elite Academy School of Excellence