Johnathan Leyva
Goodyear,AZ
Summary
Dynamic sales professional with a strong background in gym operations, sales and team leadership. Skilled in optimizing workforce allocation and implementing training programs that enhance sales performance and customer satisfaction. Committed to fostering high productivity and achieving key performance indicators.
Overview
3
3
years of professional experience
Work History
General Manager
EOS Fitness
Surprise, AZ
02.2025 - 02.2026
- Oversaw daily operations to ensure efficient gym functionality and member satisfaction.
- Managed staff scheduling, optimizing workforce allocation to meet peak demand times.
- Implemented training programs for new employees, enhancing sales standards, and meeting sales metrics.
- Monitored key performance indicators to assess team productivity and sales efficiency.
- Collaborated with department heads to streamline communication and improve overall service quality.
- Drove month-over-month business growth while leading operations, strategic vision, and long-range planning.
- Reported issues to higher management with great detail.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
Assistant General Manager
EOS Fitness
Goodyear, AZ
01.2024 - 02.2025
- Oversaw sales operations on weekends to ensure key performance indicators were met without upper management presence.
- Collaborated with assistant management in other departments to develop and implement initiatives enhance gym experience/metrics.
- Trained and mentored staff on best practices for customer service, operational efficiency and sales performance.
- Analyzed weekend sales performance metrics to identify areas for improvement in day to day sales operations.
- Meet personal and gym level daily and monthly sales metrics/ KPIs to ensure gym success.
Fitness Consultant
EOS Fitness
Avondale, AZ
09.2023 - 01.2024
- Increased gym revenue by consistently meeting sales targets for memberships, personal training packages, and additional services.
- Partnered with local businesses to offer promotional deals benefitting both parties involved.
- Established strong relationships with clients, resulting in numerous referrals and long-term loyalty to the gym facility.
- Stayed current with CPR and first aid certification to provide emergency response in case of injury.
- Conducted gym tours for prospective members while enhancing gym features to drive sales metrics along with personal training sales.
- Conducted 100+ outbound calls per day to generate additional prospective members into the gym to increase sales performance.
Sales Associate
AT&T- Cellshop
Buckeye, AZ
03.2023 - 09.2023
- Assisted customers in selecting products and services to meet individual needs.
- Demonstrated product features to enhance customer understanding and engagement.
- Processed transactions accurately using point-of-sale systems and ensured efficient check-out experiences.
- Maintained inventory levels by conducting regular stock checks and replenishing merchandise as needed.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Resolved customer inquiries and concerns effectively, enhancing satisfaction and loyalty.
- Implemented promotional displays to attract attention and drive sales during key marketing campaigns.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Maricopa High School
Maricopa, AZSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Customer relations
- Training and development
- Goal setting
- Employee scheduling
- Administrative skills
- Customer retention
- Consistently meet goals
Timeline
General Manager
EOS Fitness
02.2025 - 02.2026
Assistant General Manager
EOS Fitness
01.2024 - 02.2025
Fitness Consultant
EOS Fitness
09.2023 - 01.2024
Sales Associate
AT&T- Cellshop
03.2023 - 09.2023
High School Diploma -
Maricopa High School