Johnathan Louis
Lehigh Acres
Summary
Dedicated server with a proven track record in enhancing guest experiences through exceptional customer service and attention to detail.
Overview
5
5
years of professional experience
Work History
Server
Olde Hickory
Fort Myers
01.2025 - Current
- Delivered exceptional customer service, resulting in memorable guest dining experiences.
- Took and accurately processed food and drink orders from patrons.
- Maintained cleanliness and organization of tables and dining areas.
- Assisted in setting up and breaking down event spaces for club functions.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Handled cash transactions and processed payments efficiently.
- Provided exceptional service to high volume of daily customers.
- Demonstrated enthusiasm and in-depth knowledge of restaurant menu, enhancing guest satisfaction.
Server
the club at Pelican Preserve
Fort Myers
10.2021 - 03.2023
- greet members with a smile
- took orders from customers, accommodating requests while communicating with the kitchen
- provide specials and other information to members
- ensured customer satisfaction before farewell
- set up side station before shifts
- Performed closing duties, including polishing silverware and rearranging tables
- separating chits or "checks."
- during down time helping where ever is needed
Education
GED -
River Dale High School
Fort Myers, FLSkills
- Order taking
- Customer service
- Cash handling
- Food safety
- Menu knowledge
- Table management
- Dining presentation
- Attention to detail
- Team collaboration
- Adaptability
- Stress management
- Effective communication
- Strong work ethic
Timeline
Server
Olde Hickory
01.2025 - Current
Server
the club at Pelican Preserve
10.2021 - 03.2023
GED -
River Dale High School